Morgans - a real rip off. (Morgan computers)

Member Name: occo

Product:	Morgan computers
Date:	30/06/08 (133 review reads)
Rating:

Advantages: Almost as cheap as the web.

Disadvantages: Company ethos that puts the customer at the bottom of the list.

Went to Morgans to buy a graphics tablet.

When walking past one of their displays a razor sharp edge sliced open my trousers.

The reaction from the staff - a shrug of the shoulders and a comment that "we realy should try and find a cap for that".

The manager would only give me a phone number for the head office, refusing to comment further.

The following day I called the head office and spoke to one of their directors and found where the surly attitude of the staff came from.

On re-telling what had happened I got "you should have stayed away from the display then".

I was after an appology but got an insite into the company philosophy of customer service. There is none.

The customer is never right.

The customer is only there to be taken for as much cash as possible.


I shall not be using this bunch of "Expletive deleted"s again.

Summary: Money grabbing from top to bottom.