PC World

i bought an acer desktop x3200 from pc world east kilbride on 25 aug 2009. it started to make very loud rumbling noises which were making me think it was ready to pack in. i phoned pc world customer service,and they said they would not take it back after 28 days but said i had to speak to one of their techguys,who said i had to download a diagcd from their website and run it to do tests.now i am not a computer engineer i told him,and said that i spoke to acer warrenty and they said pc world should repair it or replace it. he said they would not look at it until i had done what he said. i told him of my consumer rights but he was not the least bit ...  Read the complete review

My husband bought me a netbook for my birthday this year. He knew I wanted one, and I wanted one with Linux on, but other than that he didn't really have a lcue, so he had a look on the internet and had a look in the high street. He saw one in PC world, which looked affordable, but was an ex demo model, and was pink, but other than that it appeared to tick all the boxes. He wanted me to have a look at it before he bought it though incase there was anything wrong with it, as it was about half the price of the others in the shop. We went to have a look and it took me about 15 seconds to find something wrong with it! Admittedly it was a problem with the ...  Read the complete review

PC World are a huge computer company that sell Desk top computers, laptops, software, desks to chairs too. I first bought myself to my local store, just over 8 miles away when a few years ago my laptop died on me out of the blue, I thought going to such a big company and brand that I could trust my needs in there hands, I was very wrong as I learned, fast! After taking a trip to my local PC world and had a looked around I found some really fantastic deals on there desk top computers, so much so I snapped one up the following day, I paid around £350 which back a few years ago was a really good price, flat screen monitor and good RAM. I ...  Read the complete review

I'd never really thought about the service of PC World before - didn't have reason to either. Every time I went into the store and bought something it was just normal standard service - nothing out of the ordinary. Just recently, however, I have been appalled at their service. I bought a 32" Samsung TV for my sister in law's 18th Birthday online on a Saturday. The order went through fine, I received confirmation email and all seemed ok. I then viewed my order on Tuesday and it said that it had been declined. I've never had a problem with my card and there were funds in my account, so I didn't understand the reason for this - naturally I emailed them ...  Read the complete review

PC World!! Big company. Dont care about their customers at all. Bought a printer, taken it back numerous times. Never had it repaired properly. Have used loads of ink and wasted money. They kept the lead when I took it in despite listing it on the paperwork, nicked all my Epsom ink. Then when I said they replaced it with the cartridges which last for about 10 sheets. Taken it back again and they now say it is out of guarantee!! But it has never been fixed. Wrote to MANAGER who couldnt be bothered to even speak to me but asked the assistant to!!! You cant ring direct so that is a nightmare. Won't buy anything from PC World again... even when I asked to purchase ...  Read the complete review