PC WORLD STINKS (PC World)

Member Name: Debbie

Product:	PC World
Date:	11/09/06 (78 review reads)
Rating:

Advantages: lots and lots of phone calls to make so you dont get lonely

Disadvantages: not good aftersales customer service

its true that sales staff are friendly and helpfull. unless you want your money back that is! i have now been given 2 laptops with exactly the same fault and pc world are steadfastly refusing to issue a refund even though i have not had a working laptop for 24hours straight. they have had the newest exchange for 3 days now and have informed me i can either have ANOTHER exchange or wait for this one to be repaired. i had the computer for a whopping 4 hours before returning it the very same day. i now feel as though i have no choice but to contact trading standards and seek legal representation.

Summary: they will take your money and your goods and leave you with nothing but a headache