PC World customer services stink. (PC World)

Member Name: john pattie

Product:	PC World
Date:	27/11/06 (185 review reads)
Rating:

Advantages: None

Disadvantages: Do not care about customer

My 11 year old son bought a new laptop in January 2006 and since then it has been repaired twice the last time being 16/11/06.I returned to the store this morning as it has broken again.Under the sale of goods act 1979 he is entitled to either a replacement machine or full refund of which both were refused by the manager.Do you trust pc world to give you the customer service you deserve? We certainly do not.Think again before buying from this store.

Summary: They stink