PC WORLD THE RIP OFF COWBOY COMPANY WHO ARE I AM SURE BREAKING THE LAW! (PC World)

Member Name: eILEEN

Product:	PC World
Date:	16/08/08 (164 review reads)
Rating:

Advantages: NONE!

Disadvantages: EVERYTHING; TERRIBLE CUSTOMER SERVICES

I bought a lap top from PC world in Bristol in May; so far it has completely crashed twice, losing all my work and personal stuff.

It has so far cost me over £60 in calls to their help line!

I have been told lie after lie, been put on hold and had the phone put down on me by their so called Tech Guys help line.

I now have a completely non working lap top and am being told I cannot ask for a replacement; even though it is under warranty.

I have threatened to go to the National press, and am now attempting to contact the company director - who and where is he? Does he not know how bad the company is and that in todays climate of the Credit Crunch, this is bad publicity and the customers who can every easily, just by telling the truth, shut the company down, for we are what enables them to operate in the first instance!

I invite him to respond to this mail publicly! If he has the morals that is...

Summary: £60 PLUS TO CALL A COMPANY THAT PUTS THE PHONE DOWN ON YOU