DESPEREATE (PC World)

Member Name: CHRISTINE HOWLING

Product:	PC World
Date:	02/03/09 (98 review reads)
Rating:

Advantages: NONE

Disadvantages: ALL

PC WORLD IS RUBBISH.
FINE WHEN THEY ARE TAKING YOUR MONEY OFF YOU.
MY LAP TOP BOUGHT ON 10TH JULY FAILED ON 14TH FEBRUARY. TOOK IT BACK TO COVENTRY AND STOOD IN A QUEUE FOR OVER AN HOUR. THIS QUEUE WAS ALSO FOR RETURNS OF GOODS FOR REFUND. MY LAP TOP WAS DIAGNOSED AS HARD DRIVE FAILURE - JUST GO HOME AND RING A NUMBER AND IT WILL BE REPLACED OR REPAIRED - WRONG. AFTER MANY HOURS OF PHONE CALLS AND EMAILS I FINALLY HAD TO THREATEN THEM WITH DISTRIBUTING COPIES OF MY EMAILS AND TRADING STANDARD LEAFLETS FOR THEM FINALLY TO AGREE TO PICK IT UP FOR REPAIR. ONE OF THE THINGS THEY ASKED FOR WAS AN ENGINEEERS REPORT AS IT WAS OVER SIX MONTHS OLD AND THEY HAD THE MAKE WRONG - I AM JUST DESPAIRING,
WHAT ON EARTH IS A NORMAL PERSON TO DO. CAN SOMEONE PLEASE HELP

Summary: RUBBISH