Pc world. (PC World)

Member Name: cyber mum

Product:	PC World
Date:	06/07/00 (20 review reads)
Rating:

Advantages: Out of town. Easy parking. wide choice.

Disadvantages: Not interested in your after purchase problems.

I also have had a very negative experience at PC World. I went to their "Technical advice" desk following a problem with my computer after installing software from their store.
They gave me no hint of technical advice, and constantly answered the phone while I tried to talk to them. They gave me the phone number of their technical help phone line which costs a fortune to ring. After about 10 minutes of them answering phone calls I left.
The "free" technical help desk is an attractive impressive area within the store but it isnt staffed by people who know enough to help you, and is just a way of diverting people to their expensive telephone help line.

Summary: