PC World Reviews

I reserved a Blu-Ray player on-line and received confirmation that the item was reserved. Armed with the paperwork and after a 45 minute drive I went to collect the item and guess what - no stock. The body language and reaction from the staff indicated that this had happened before with this particular item. I was offered an inferior mode

I dont think you can fault PC world on the quality of the hardware, that is unless they refuse to fix or replace the item. My main gripe on PC World is the customer service of the in store staff. When you ask where an item is, they never seem to know. Still fare enough, i do not mind looking myself, but I get a funny ...  Read the complete review

Dont EVER take your computer to PC world for repairs, i was told by a few people they are all muppets there, wish i had took notice, i took mine in as it kept cutting out, after explaining to the assistant what was wrong, he told me it needed a health check, on collection was told all ok, no virus's,but could do with a new memory,which ...  Read the complete review

I used to buy all my Blank Media items from PC World, i bought quite a few Cd's to burn for my car.
I was getting a 100 discs for around £25.
I was using around 1 spindle of 100 per month. I had a quick browse online and came accross 'Babz Media' (babzmedia.com). And to say they were cheap is an understatement, i bought 100 CD whi

Its not often I find the need to contact any company/store to complain about the service I receive but the events of last Saturday afternoon have changed my outlook somewhat. My wife, daughter and myself visited the PC World store in Gloucester on Saturday afternoon to purchase an Apple iPad 2, 64GB, (retailing at £559), plus ...  Read the complete review

Never, ever, under any circumstances waste your money on a PC World PC performance agreement. At £8.99 a month it's a complete rip off when the service is so rubbish and the staff are so unhelpful. When you book a laptop in for repair they tell you it'll be about 10 days, I didn't get mine back for another six weeks! They give ...  Read the complete review

I took my laptop in for a health check which was supposed to only take a few hours and was told there was a problem and it would have to be sent away to be mended. I was told it would take a week. Over 3 weeks later and many calls from me chasing it i got it back. I asked to speak to the store manager to say i wasn't happy with the ...  Read the complete review

Having bought two desktop PCs , three laptops and numerous accessories there over the past couple of years I feel I am experienced enough to comment on their service/products. PC World caters to the complete novice who knows nothing about PCs , their pricing or how to shop online. The mark up on their products compared to those ...  Read the complete review

Recently had to return a Lexmark printer to this store. The staff member I dealt with made me feel stupid and appeared totally disinterested and inconvenienced

When I contacted the store a few days later regarding my printer I was advised that 'someone was enroute to my home to look at the printer' even though the store had the

This issue is not even sorted out yet, but the standard of customer services from PC World is simply awful. I purchased a laptop for my mother in law and after six months the keypad packed in. Fair enough it happens, but the shop wasn't interested and gave me a phone number. Not a problem in itself, but it took four attempts and a LOT of ...  Read the complete review

I had my laptop for 8 months without any problems then one day when I turned it on it comes up with a screen saying start starup repair Id press enter and it would come up with an error and take me back to the same screen. So I phoned pc world and they said they would collect it. A week after they collected it they said they would bring ...  Read the complete review

I paid for a television and c.d. player 2 weeks ago and luckily had written confirmation of the delivery, I paid extra for a time slot which should have been yesterday between 1-4pm but it never arrived. When I rang PC World they had no record of a delivery date. Obviously I was furious and demanded a full refund. I will take my £450

As i am hoping to head off to uni in September, I thought it would be a good idea to buy a quality laptop for my studies. Having been recommended to buy a refurbished laptop instead of a brand new one (better quality, lower price), I picked one out which looked top of the range. All was well until it arrived, I tried to open the cd ...  Read the complete review

!!WANT TO KNOW HOW THEY TREAT YOU IF IT BREAKS DOWN? READ HERE!! I bought a laptop for £750. They were very helpful. Even through in some software. I also bought insurance. Whatever Happens (WASTE OF MONEY!) 2 Months down the line the laptop started to smoke badly out of the fan vent. (12 weeks after fault ...  Read the complete review

PC World - "We will refund your money - it may take 4 to 5 days"
They did refund most of it 2 months later, after - 5 letter 3 visits 2 phone calls and then - TO THE WRONG ACCOUNT !!!!

This review is about PC World's Customer Service which I experienced this week. PC World is a national chain. They are a large PC superstore and offer a variety of products including computers, computer games, printers, tv's and digital cameras. I had to go to PC World yesterday because me old laptop had given up ...  Read the complete review

This year I bought a brand new laptop as my current machine stopped working because of its Motherboard failing for the second time in the row, I diagnosed the problem with great research, as well as to inspect the acutal current machine. When I came home with the laptop I later found out that that PC world had given me a incorrect ...  Read the complete review

The title sounds like a cliche moan, but it really is true. They are perhaps ok if there is not a problem with your order, but if theres a problem your screwed! I have never had to deal with so many incompetent people in my life. The most frustrating company! If you have the choice buy from Comet, as I have had much better experience with

They've never been able to fix simple problems with my laptops, and they charge a ridiculous amount if you don't pay for their 'Whatever Happens' insurance! With one laptop, it took them a few hours to realise which part was broken when it was quite clear, then they told me it couldn't be fixed, when it actually could. Sent it away ...  Read the complete review

I would rather do without a computer than shop for one at PC World. I'd never had a computer connection at home as I always used mine at work so, at the beginning of this year, deciding it would be handy to have an office at home, I bought my computer, printer and all the required accessories in PC World Newtownabbey. The whole shopping ...  Read the complete review