PC World Reviews

PC World are part of the Dixons group and are normally located in large out of town complexes. They stock computers as well as extras such as printers, consumables, and handheld devices. PC World appear to be exploiting their position in the market as a high street name people like to trust. The truth of the matter is that their ...  Read the complete review

PC World are regarded by some people as being THE place to shop for all your PC needs. Seems logical as they have large product ranges and helpful staff that point out where things are etc. The problems start after you've left the store and your product doesn't work. PC World (in my local one anyway) have a strict policy that if the ...  Read the complete review

I bought a new Packard Bell PC at the end of May at PC World, and at the time of purchase wasn't hassled to buy an extended warranty - which in itself is unusual for this chin of stores. After about a week the CD Rom started playing up, wasn't reading CD's. At first I thought it was the software, I called the national rate helpline for ...  Read the complete review

I've tried to take a couple of items back to PC World and had grief both times. First of all interminable waiting, then denial of existence of fault. Staff don't appear to be very qualified on the whole, and definitely seem to be completely uninterested in helping out, to the point of arrogance and bad manners. I very much doubt that any ...  Read the complete review

We recently bought a new PC. An Advent 667mhz, 128 and it was trash. Most of it worked but the biggest problem was the fact that the modem didn't work. We wanted to get on the internet but couldn't. We phone the helpline but they said they would find out what was wrong and ring back. They never did. Then you decide to ring the £1 a ...  Read the complete review