PC World Reviews

Please do not buy from PC world. If you have a problem with an item like I did and it goes wrong after 28 days PC world will not give you a refund, even though this contavenes the sale of goods act. Their staff are NOT trained in the sale of goods act they are told not to give a refund after 28 days. I even wrote to their head office and they say ...  Read the complete review

PC World are by far the worst retailer I have ever dealt with in my life ever. I have been delivered the wrong item twice and am still waiting over two weeks later for them to even pick up the return item. I am not allowed to return the items to the store and am currently over £1200 out of pocket. Blind monkeys could do a better job at picking the ...  Read the complete review

This review is of the PC World shop. Name of the shop suggests that everything that you need for a PC is on sale here. PC world is a chain store owned by the group that owns Curry's and Dixon's (used to be called that). PC world sells computers, laptops, software and computer hardware that is used inside PC's or ...  Read the complete review

I bought two computers at PCWORLD. I asked for a discount and the amount of £33. 00 was agreed. I was asked to sign a piece of paper, capitals and proper signature and was told that I would have free service for 3 months. I got home and examined my sales docket and found two extra amounts of money had been deducted i .e. £8.99 and £2.00, under ...  Read the complete review

Dear Sir /Madam I visited PC world Pin Mill Brow 09/01/2007,and having spoken with a member of staff I was told I would need a laptop with XP Pro suitable for connecting to a server at my place of work. When I was told the store had no items suitable in stock, I was instructed to speak with the business department. The ...  Read the complete review

Bought a laptop from PC World. Very happy with the service. PC World sales man explained everything that I needed to know about my purchase. He asked questions like why I needed the laptop. I told him and he recommended one which was quite cheap. I was happy with the deal. Price of my laptop is £10 more on internet. I don't mind that because I ...  Read the complete review

I've recently had a pc health check at pc world only to find the health check report on my pc belongs to someone else entirely. I spoke to the branch who told me it was some equipment they used that caused this to happen, but, not to worry, it was unlikely that my details were on some elses pc. I rang the person who's name, address and phone ...  Read the complete review

Pc World are the biggest scammers for pc retailing ever to exist. They are really that bad, they over price everything yet claiming to compete with internet prices, my arse! Would you really pay £80 for an 80gb hard drive when the exact brand model and size is £30 in an internet store? of course not. Pc world just don't deserve the ...  Read the complete review

I visited local PC World store today. PC World is a computer shop. You can buy most things from there. Ink cartridges for printers. DVD drives, hard disks, printers etc. PC World sells most components that are needed to run a PC and use the internet. PC World has different sections. For instance inks for all makes of ...  Read the complete review

pcperformance just does not deliver. Owing to deafness I need to use e-mail helpline. For 2 months now cannot get response. Get acknowledgement but never thehelp! Even worse, I cannot get response from customer service (!) or from management. Can anyone suggest an alternative help source? PC World clinic not impressive either, ...  Read the complete review

why is it that when i try to buy from pc world.and i refuse,to give my name&adress,or take out some sort of offer.my card gets refused,last night i went to buy a lap top,priced £399.99.got to wait ages for some spoty kid to tell me i need to buy this,add that,it wont work if i dont ,my card was refused.what idid. i went to toysrus.no ...  Read the complete review

Will PC World keep its promises? The following is part of an email we sent to PC World in an attempt to get the problem resolved. Needless to say, it got the same response as numerous phone calls - nothing. I have yet to read a good review of PC World, so presumably they are happy to lose all their existing customers and keep chasing ...  Read the complete review

PC World.... You would do best to avoid this store at all costs. I purchased a Laptop from them 4 weeks ago. For the last week i have been having sound problems (the sound stops working after 5 to 20 mins). After calling their technical line god knows how many times (yes, i was on the telephone for the best part of 5 hours ...  Read the complete review

My 11 year old son bought a new laptop in January 2006 and since then it has been repaired twice the last time being 16/11/06.I returned to the store this morning as it has broken again.Under the sale of goods act 1979 he is entitled to either a replacement machine or full refund of which both were refused by the manager.Do you trust pc world to ...  Read the complete review

I have purchased two computers, peripherals and assorted software from PC World over the last few years. I find its always the same experience. They usually let you wander around for a while before approaching you. After a while the cheesey salesman comes up to you with a fake grin and a cherpy do you need any help. If you know what you are ...  Read the complete review

PC World aftersales care have really let themselves down. My all-in-one printer arrived with instructions and telephone cabling that would be more familiar with Europeans than Brits. To tap into a "tech guy" who could help me figure out what was going wrong PC World wants me to pay a further £1.50 per minute - that's £30 for 20 ...  Read the complete review

its true that sales staff are friendly and helpfull. unless you want your money back that is! i have now been given 2 laptops with exactly the same fault and pc world are steadfastly refusing to issue a refund even though i have not had a working laptop for 24hours straight. they have had the newest exchange for 3 days now and have informed me i ...  Read the complete review

I puchased an Epson printer from PC World and after numerous faults the printer gave up completely after six weeks use. On returning the printer to the store and trying to reject it under The Sale of Goods Act as being inherently faulty, I was was informed that PC World's 28 day refund policy had passed and I would have to accept a repair,I ...  Read the complete review

My review is based on my experience of my aftercare, so if you've had a better one - lucky you. I've read, seen and heard of other people experiences and unfortunately they're mostly negative. Where I bought my pc, the staff who had served me are unhelpful and ignorant until they are taking my money. I've left there before with the ...  Read the complete review

PCWorld in the last 12 month have changed their gameplan. They are not on commision and there new bonus structure is on customer service. This is where a customer comes in to purchase something and rates the service they received. 75% satisfaction=£50 bonus 100% satisfaction=£200 bonus. with other amounts in between. they dont get any ...  Read the complete review