PC World Reviews

I have been looking at a number of reviews on PC world on this website and other websites and am inclined to agree with many of the points raised. I am an employee at a PC World store in the uk and hope that I can give an unbiased review on some of the good and bad points about PC world and How to respond to any problems you may encounter while ...  Read the complete review

I decided to give PC World Business leasing a go, who trade under the name SmartPlan. I took just the one notebook under a three year lease and found the store staff very friendly and helpful. The goods arrived as expected on schedule and as always no complaints - until something went wrong. After just three months the ...  Read the complete review

As a current employee of DSG Ireland (Pc World, Dixons, Currys) I would like to give a detailed account of PC world from the inside. From reading the numerous reviews, I notice that people seem dissatisfied with several things Poor customer service, Staff having little or no knowledge PC knowledge, Atrocious afer-sales service. The ...  Read the complete review

Whoa where to begin? im an employee of PC world (sales) an dont worry im very computer literate, whats that your thinkin? "wow a PC world sales advisor that actually knows a thing or two about PC's". We employ about 15 sales advisors an their are about 3 of us that know what were talking about. I know this is the age of computer ...  Read the complete review

The way I see it, there are only three reasons that you would visit PC World. 1. You don’t know any better 2. You have found a great bargain 3. You’re desperate Don’t agree? Well, let me explain… 1. You don’t know any better In 1998 I started my IT degree. At the time I had an innate ability to ...  Read the complete review

I am a current employee of PC World and let me tell you it's a copmlete and utter rip-off, don't go there to buy ANYTHING! First things first! Looking to go there to buy a new PC or Laptop? DONT! Although they are big brand names on offer, the after service is shit and the sales people know NOTHING! You may think they care about your PC ...  Read the complete review

Hi, In May 2004 i purchased a new Packard Bell PC from the Lincoln shop of PC World. At the time I purchased the 5yr PC Performance Warranty at £300 and now just over one year later, I tried making a claim for a new monitor as this one failed. After going to the original store I left with-out a new monitor :( Salesman said that the ...  Read the complete review

The moment any of us I am sure, want to get a computer we head for PC World. We are then amazed by everything in the shop because we know nought about computing. So I am sure that I can say that everyone who is reading this has popped into PC World at sometime in their life! This shop is well set out with all the different ...  Read the complete review

My computer has been playing up for quite a while now, not only did it get the Mydoom virus but certain files were then corrupt, so then it didn't run properly. I rang AOL who helped as much as they could offering me advise on anti-virus programmes and over the phone consultation. This helped a lot but as I only had a second hand computer ...  Read the complete review

Obviously, I'd never chose to deal with PC world myself... When a relacement laptop arrived after an insurance claim, and the invoice read PC World Business, I thought I was lucky that it had arrived, only a week later than everything else I had had stolen. The only problem was it doesn't work... They won't give me a RMA ...  Read the complete review

Read this and save your self the horror of what happened to me and my family. Avoid PC World!! ************************************************************************* We wish to register a complaint. Here is the background to what led us to become unhappy with PC World Manchester. On 26/02/00 I bought a PC for my family ...  Read the complete review

The stores; One of the best features of P C world is that they have many stores accross England and they are generally very accessable with good parking facilities and generally on main bus routes. My local store is in Nottingham and is fairly typical of all the stores i have visited. It is clean and well laid out, with plenty of ...  Read the complete review

Update. Another 5 days have now passed, as has another promised delivery date. I phoned head office today and they told me that the problem was that they hadn't had any firewire cards. They hadn't contacted me at any stage to let me know, probably because they knew I would cancel the order and buy one somewhere else. I think PC World ...  Read the complete review

PC World is Britain's largest specialist chain of computer superstores. It belongs to Dixons Group (which has under its umbrella companies such as Currys, The Link , Dixons ?of course, and other companies. It also has the 15% of Kotsovolos S.A , the leading electrical retailer of Greece!! Which is a massive company for the Greek reality! I ...  Read the complete review

OK, so this is gonna be my first negative review, but to be honest its well deserved. PC World, I mean what the hell is going on with that store?? An average punter should be able to go in there and get an impartial answer from one of their guys to what type of PC they need for their requirements. How wrong you can be. I must also say ...  Read the complete review

This review is of my own personal experience in the form of 2 shop visits and 6 months of phone contact with their various after care / support services which are an integral part of the PC World company. While this does not review everything PC World possibly has to offer I do offer some personal insight on what I did not experience for myself, ...  Read the complete review

I found PC World Colliers Wood branch very useful. I feel it is important remember that the have hundreds of stores nationwide, and some may be more helpful than others. However, I walked into my local store looking for a new PC on Christmas Eve (with £1500 to spend), and I came out with 2 boxes, £700, and the next day, I had a very happy son. ...  Read the complete review

Online shopping. I couldn't live without it - unless it's PCWorld that is... A couple of weeks ago my much loved and much used Fujitsu-Siemens computer eventually after 3 years of putting up with my hammering at my keys and the belief that the more times you click the mouse the faster things will happen. Being a student on a ...  Read the complete review

I bought a Canon printer at the beginning of October which ceased to function by the beginning of December - a little over 2 months. On returning it to the store for a refund, this was refused by the manager since the printer was over 28 days old! Instead, I was asked to contact the manufacturer to claim repair under the ...  Read the complete review

I write as an employee of PC World, I infact work in the customer service department of a fairly busy branch. Im writing to try and explain a few of the common problems which many people seem to have had reading the posts on DooYoo. 1) Phone system. Not being called back which is quite anouying! The main reason this ...  Read the complete review