I ordered a laptop form PC World Business 2 days ago. It was showing as in stock and because I needed it urgently, I ordered it on 1-2 days delivery. Yesterday, when I did not get any dispatch message I logged into PC World Business website to check. It did not have a Tracking Number so I phone PC World. They assured me it would be dispatched that evening and I would get it in 1-2 days. Now 2 days later, I log into PC World Business website again to get my tracking number so I can find out when it will arrive. Still no tracking number. Still not dispatched?1-2 days delivery only from when they dispatch? What great :-( service!Don't buy from PC World Business if you need business class service or any service at all for that matter.

I bought a new Compaq laptop PLUS a 3 year warranty from the Chester store. After a few months the laptop broke down and it went to their TechGuys repair department, and (to be fair) after a week they provided a loan machine (which works perfectly) as stated in my warranty. My machine was returned and broke down again, it was returned and broke down again, it was returned and has broken down again! I have had many conversations and have been promised many callbacks, none of which have come. I was asked for my Warranty document which the store immediately 'lost', fortunately I had read it! I asked for either the original or a replacement and was told it would ...  Read the complete review

My name does not seem to matter to PC World, I run a small building construction company and I recently purchased a computer from PC World, and suffered the following unacceptable consequences. On Tuesday, 20 April 2010, my brand-new PC (Packard Bell 14521 desktop PC) was having trouble getting onto the Internet, although I knew my Internet connection was fine after testing it using a laptop. I phoned Packard Bell technical department and, after talking to them for a while, it was established that it was a hardware problem. I was advised to phone PC World's tech guys as the computer was still within its 28 days cover. After contacting PC World's ...  Read the complete review

I made a recent purchase, quite expensive c. £1800 for an Apple Desktop computer. I was a bit nervous at first because of the name PC World (bad experiences in the past). However, I must say the service was excellent. An easy to use website, very friendly and communicative support staff when I phoned, delivery tracking and of course on time delivery. Just type in PCWB into your search engine, register just like any other site, use their search facility for what you want, and away you go. What I also found very helpful is the fact that they tell you how many are in stock and not just that they have stock, so you know that at the time of ...  Read the complete review

Please note that this is a review for micro warehouse microwarehouse.co.uk / inmac.co.uk (both the same company) who are owned by PC World Business. In November 2006 my husband ordered a surprise Christmas present for me from Inmac / Micro Warehouse. I work from home and therefore am available throughout the day to accept any deliveries. He warned me to expect a delivery for him at some point during the week, but (of course) not to open it. When the delivery arrived I was astonished and dismayed to find that they had not bothered to package the item, and it was delivered only in its product packaging. As soon as I opened the door, I could see the ...  Read the complete review