Research Machines (RM)

Excellent service provided by these guys for school enviornments.They provide networks for schools alos equipment to buy like computers projectors and software excetera.The support is second to none,we buy all our machines from here and if there is a fault there a repaired within two or three days.Our servers have never been down other than a pwoercut in 5 years and have seen this progress well from Community connect 2.4 on windows 98 to connect 3 on windows xp.Connect 4 is currently out but i hear alot of schools are having problem with that due to vista.Knowing RM though that they will have it sorted soon,you can log calls via phone or online and they are very good and ...  Read the complete review

It's not often you get support that actually solves your problem properly. The old joke about Microsoft support always giving you 100% correct information that is 100%useless is all too true of support desks in my experience. I have just bought a Dell Inspiron 5000 notebook, with all the extras I could cram into it. It cost nearly £3000 and one of the things they suggested I needed was a network card/modem so that I could link it to my desktop computer. It came 10 days later and soon developed display fault and had to go back - but that's another story (it came back fixed quickly). Anyway, when I rang Dell technical support to ask them how I ...  Read the complete review