Scan for a bargain (Scan)

Member Name: clumsy1974

Product:	Scan
Date:	09/07/01 (76 review reads)
Rating:

Advantages: Cheap, Reliable, Fast

Disadvantages: £10 delivery, Only deliver to your home address

Scan UK are one of the first places I look when hunting for computer parts. They generally offer a good deal on most components and are reliable when it comes to delivery. They are, however, not without fault.

Scan's website offers some good features, such as online ordering, order tracking and "Today Only". The Today only area is one of the few pages I visit daily. You can find some real bargains here. I purchased an Epson Colour 580 printer there last week for just £45. Order tracking is quite reliable, and will direct you to the shipping company's website once your selections have been dispatched. The range offered is quite extensive and covers all elements of PC construction, maintenance and upgrades. Prices are among the cheapest in the UK, so make Scan a good starting point for any projects you may have in the pipeline.

So there are the good points. Now the bad points.

Scan charge £10 delivery on ALL products. Yes, that’s right £10 on all items. I went to purchase a tube of Arctic Silver compound (Used in place of that sticky gum found on CPU heatsinks) at £4. Imagine my horror when I saw that the total order price was over £15 once VAT was included. However this is a minor irk for me. I have only ordered from Scan when I needed larger parts, so the £10 tends to disappear into the overall price. The most annoying, and inconvenient, thing about Scan is that they will only deliver to your home address or the address where your credit card is registered. This condition only applies to internet orders and nothing you say or do will change this. That’s great for business customers, and offers a degree of security for the rest of us.

Unfortunately, unless you are sad enough to list your company’s address as your home address or are able to be at home all day, you are guaranteed a trip to your local parcel force or city link depot after work.

I am sure this will put many potential cu
stomers off, and it really is annoying. It took me three days to get my motherboard, after two failed attempts to collect it from the depot. When you pay £10 delivery you do expect your goods next day. I did note that for an extra £10 I could have my order delivered on Saturday, to my home. Perhaps they should change their name to Scam? What they dont advertise very clearly is that telephone orders can be delivered to any address you choose. If you are worried about missing your parcel, phone through your order and you will be able to have the delivery made to your office, Mum, Brother, nighbour - anyone lucky enough to be at home during the day.

Overall, Scan offers a good, reliable service. A few more improvements to the delivery process and they will be my only source of computer bits. At present though it is a three-way tie between Scan, Dabs and the Overclocking store. Try each one out and see what you think.

www.scan.co.uk
www.dabs.com
www.theoverclockingstore.co.uk

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