Stak Trading

Stak.com were one of the two stores in google product search who had the 'ST3250820ACE' (Hard Drive for Sky+ Boxes) in Stock, alot of other people had the product but no stock until 10th Octbober. The other store did not reply to my stock inquiry so forget them. I read lots of bad reviews on Stak on the internet, several very bad, some quite bad and a few not too bad at all, a couple of good ones too, but enough to make me very aware that something might go wrong with the order, or epecially aftersales if I needed it. I figured I wanted the drive that badly at that cheap price (£32 inc shipping wow!) that I would take the risk. I ordered ...  Read the complete review

SECOND WORST COMPANY I HAVE EVER DEALT WITH - and that doesn't just include mail order ones. Pros:- 1. Good price for the product I got. 2. Technical team seem competant. Cons:- 1. Delivery took 8 days when it said 1-2. 2. Their stock counter lied and is also misleading. When I ordered it, it said it was "in stock". However, Stak told me I ordered it when it said "available to order". Not only that, but "available to order" could mean one can order it because it's in stock, or it could mean they have to order it. If it is out of stock, it should say "out of stock - on ...  Read the complete review

I bought something from this outfit. They do not obey the law and print the Mail Order Regulations about 7-day returns so they are open to the extended period - is it 5 years ? Distance Selling Regulation 2000 - read it - because they won't tell you. They are obnoxious, seek to fleece you for every return, and nickel and dime you, hoping you are a bozo who will succumb to their demands. Before you order get the number of your local Trading Standards Office - you'll need it. Send something back....do it recorded or special delivery because they will deny they received it. Be hard with them, and do not look for reasonable compromise. This outfit ...  Read the complete review

DO NOT STAK - Advantages: Reasonable Price - Disadvantages: 'Next day' delivery means 5 days later, Rude customer support who hang up on you when you phone to track your order, Unreasonable delivery charges

AVOID AT ALL COSTS! This is the worst mail order company that I have ever had the displeasure of dealing with!! I ordered a product on a Thursday paying their rediculious 8.50 postage fee for somthing that probably cost 2 quid to send. They then took 5 days to check my address against my credit card number manually (every other supplier that I know of does this automatically online within 15 seconds when you confirm the order!) 5 Days after the order they inform me that the (correct) address and (correct) credit card number has failed their check. I tell them not to bother. (this was the following wednesday) I then ordered from ...  Read the complete review