SVP Communications

SVP Communications: Very Bad Customer Service (294 words)
by - written on 24/11/09 (Somewhat useful, 11 readings)
Rating:

SVP have fallen so far its now a case of when will it be sold off again, the bloke I spoke to (help section) Chris was the most off hand person I have ever dealt with, I ordered through paypal without logging into the SVP site, they associated this with my works account (same email) but denied this and said I logged in No I didn't but they also sent it to another person at my works address who had ordered in the past of them??? When I pointed this out they said I had put his name in??????? again WHY WOULD I. one of the cases was broken on delivery so it was returned, only to be sent to the same person as before, again I complained and asked for the works account to be ...  Read the complete review

Express Review on SVP Communications
by derek . b - written on 24/11/09
Rating:

agree with others SVP communications is now an unreliable bad company they moved from south of uk to scotland and took up with other companies of debious origen and now are expensive and unreliable , and as said in other review they do not publish a contact number and if you email for it they refuse to deal with you , i now buy my discs from amazon as free postage so on verbentium discs they are over £7 cheaper for much better service , so do yourself a favour and avoid svp !

SVP Communications: SVP are a bunch of Unconvincing Lying Thieves (193 words)
by - written on 30/06/09 (Very useful, 27 readings)
Rating:

I placed an order for 7 packs of toner for my work place. When the order arrived there was clearly only 6 toner cartridges. I sent them an email to query this and they responded with an email telling me that I am wrong because they sent the correct quantity. I replied and told them there's no way they sent me the correct quanitity as I am looking at 6 but I ordered 7, my email says 7 and they have taken payment for 7! They replied again telling me that they have photographic evidence that 7 were sent to me, I asked them to forward this 'photographic evidence' to me, and that is when they decided not to reply to ...  Read the complete review

AVOID WITH A BARGEPOLE!!! - NOT WHAT THEY USED TO BE !!! (235 words)
by Disgusted Customer - written on 29/06/09
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I have been using SVP for over 4 years now, I rated them so well that I never even looked elsewhere for blank media and other things. I guess if nothing goes wrong with your order then they are still fine but if you do have problems then they are now one of the worst companies I have ever had to deal with. They now have NO PHONE CONTACT - as soon as a company don't want to be contacted by phone then that should send out a warning to customers! I contacted them nearly 4 weeks ago now about a return (a product they sent me with major parts missing) and I have still not got a refund or replacement. Having been in contact with various ...  Read the complete review

Express Review on SVP Communications
by - written on 19/06/09
Rating:

This is a disgracefully dishonest company. I was the victim of a debit card fraud with svp. They made it perfectly clear, that receiving an order and any kind of money is all they care about. Any potential fraud is for myself and the bank to sort out. A terrible attitude - think very carefully if you plan to use this company