AVOID WITH A BARGEPOLE!!! - NOT WHAT THEY USED TO BE !!! (SVP Communications)

Member Name: Disgusted Customer

Product:	SVP Communications
Date:	29/06/09 (16 review reads)
Rating:

Advantages: None now, they aint worth the hassle or risk

Disadvantages: No customer service at all - no phone contact, no returns, no refunds, no replies to emails

I have been using SVP for over 4 years now, I rated them so well that I never even looked elsewhere for blank media and other things.

I guess if nothing goes wrong with your order then they are still fine but if you do have problems then they are now one of the worst companies I have ever had to deal with.

They now have NO PHONE CONTACT - as soon as a company don't want to be contacted by phone then that should send out a warning to customers!

I contacted them nearly 4 weeks ago now about a return (a product they sent me with major parts missing) and I have still not got a refund or replacement.
Having been in contact with various members of staff they seem unable to answer simple questions and have now stopped responding at all.

Oh, and you can forget about getting any joy from emailing complaints@svp.co.uk

It's a shame to see a good company go down the drain but I do not expect to see SVP around much longer if they treat all customers as bad as me.

I will be contacting my credit card company on Monday to claim off them as I have had no joy at all with SVP.

Obviously, I will never order from them again!

Summary: Absolutely disgusting company