theoverclockingstore.com

Newest Review: ... number' - but no! - TOS has the usual returns policy for regular items, but for motherboards and graphics cards you have to fill in a ridiculously pedantic form listing every last detail in your system. When i had to return a card to dabs, it was simply a matter of explaining the fault and they'd send you an rma number. Anyway, I waited about 3 days with no reply - dabs get back to you the following day - then decided to phone them up. The guy on the other end said that it would take a couple of days to answer my form query; i gave them the benefit of the doubt and waited another day, then sent an email to remind them of my problem... more

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theoverclockingstore.com: Poor after-sales services (403 words)
by - written on 09/07/03 (Useful, 153 readings)
Rating:

As far as I'm concerned, poor after-sales/customer service is the biggest sin that any retailer can commit; customer service is particularly important with companies that trade over the internet such as The Overclocking Store, given the logistics and geographical distances usually separating buyer and seller. My experience of the best/worst protagonists in this area are dabs and eclipse, dabs having outstanding after-sales and eclipse poor. Usually when I purchase online, I am looking for the best price and service is a secondary consideration; however, anyone who buys pc components with regularity knows that faults and problems with hardware are ... Read the complete review

PC Chop Shop (516 words)
by - written on 12/07/01 (Very useful, 297 readings)
Rating:

Is your PC looking tired? Does your cream case seem boring? Do you want more megahertz for you pennies? Do you long for a bit of individuality on your desktop? Yes? Then you need The Overclocking Store. TOS (The Overclocking Store) specialize in PC hardware for; yep you've guessed, overclocking. For those of you new to this - it means ramping up your PC to a higher level or speed than the components were originally specified to run at. Now this might sound like a crazy idea and many think it is. However, for those of us who want to risk our silicon it is quite a challenge. TOS offer all the bits and bobs you could ever need to squeeze that hardware as far ... Read the complete review