Terrible Tiny (Tiny Computers)

Member Name: dovey107

Product:	Tiny Computers
Date:	20/05/02 (155 review reads)
Rating:

Advantages: Cheap, Software bundle

Disadvantages: Poor quality of components used, Poor after sales (even after £400 extra for warranty), Stupidly small cases

Tiny Computers have been going for a while (up untill recently that is). They are renouned for their poor after sales service. They seem to snatch your money from you as soon as possible, but once they have it, they don't seem to care anymore. Now they have been brought by Time, and have become Computer World (which, understandably PC World are not happy with the new name) will the service be any better?? We will have to wait and see. Only (time) can tell :D

But lets forget about the joining of time and tiny, but about tiny themselves. Their warranty scheme was not thought about properly, and customers with extended warranties were left high and dry when the company went bust. Their showrooms look nice enough, and the staff are happy to help, and sell you thet extra warranty (It was uncovered that they get £50 bonus for each extended warranty they sell!) But, do their staff know what the customer wants, or what they want the customer to have??? Probably not, my friend was asking about a computer in our local showroom, and was being talked into buying a computer that same day (even though he was only 16 then!) besides which, the computer did not match his requirments.

Hopefully computer world will do a little better. But I see they still use stupidly small cases that you can't put anything else in.

Summary: