My Tiny Computer with Tiny Support to Match! (Tiny Computers)

Member Name: Harriet Hedgehog

Product:	Tiny Computers
Date:	03/08/00 (1048 review reads)
Rating:

Advantages: Salesman wasn't pushy

Disadvantages: Expensive and useless helpline

I bought a Tiny computer last December, mainly because of their extensive advertising and the fact that there was a new showroom nearby. I don't know much about buying a computer and to be fair, the guy in the showroom was very helpful and didn't try and persuade me to buy the most expensive model.

My husband, being a complete computerphobic wouldn't even come to the shop with me and insisted I took out Tiny's extra 5 year warranty cover.

This was very expensive and is a complete waste of time. The computer has been very average and the software has caused lots of problems. Every time I have needed to phone their helpline I have been treated with apathy and they have been no help at all. I have had far more help from the computer newsgroups than from Tiny - and at no cost.

I got a good bundle of software with the computer, but I wouldn't buy a pc from them again as I think they are expensive. If anyone is considering buying the extended warranty - don't bother, it doesn't seem worth the paper it's written on.

Summary: