| Product: |
Watford Electronics |
| Date: |
09/02/04 (283 review reads) |
| Rating: |
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Advantages: NONE, KEEP AWAY
Disadvantages: They are there
I purchased a Aries 6000 Ulta Pro Computer system. It broke down and blue screened within two hours of getting it home. In a few days of phoning them I had a phone bill of £46.46 they use premium numbers. so started emailing them, they do not answer.
They tried to repair it 3 times in as many weeks, it became unuseable. I asked from day one for my money back and they just refused. watch out for Mr Joshi.
The computer cost £1198.98 so to put it mildly I was not happy.
As trying to phone or email them was useless I visited there shop in Luton and knowbody in their management would even come into the shop to speak to me.
So plan B, BBC Three Counties Radio, they run a consumer program, a phone call to them and a mention on air soon brought a responce from Watford. I could have my money back,
great, so a quick trip to Luton to get rid of the thing. The promise was that they would return the money to my credit card within 4 days. 15 days later and its not there yet.
I am now going to take them to the small claims court.
KEEP AWAY FROM THIS COMPANY AT ALL COST> YOU HAVE BEEN WARNED
Summary:
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Last comments:
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- 21/04/04 .. i think the review was good and wish that i had read it sooner... i have had problems with watford electronic twice now and one was with something that cost me around £150 and as i am a student with only a part time job it's alot of money. My biggest problem was i didnt know that it was wrong till a few months later so i e mailed that and the reply was (not a quote just basicly what they told me) basicly you have had it longer than two months we dont care.. i explained to them that it was physicaly impossible to know sooner than i did but they still wern't interested.. my perchase was an amd athlon xp 2100+ motherboard kitt.. a year has passed and had numerous problems (problems so bad that i set my pc to run as a xp 1500+ as i didnt know what the problem was) i discover that they only sent me an xp 1500+ chip which is sygnificantly lower than the one i purchased... i only wish i had found out sooner.. |
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- 10/02/04 You obviously had good intentions with this review, to stop people getting the same kinds of problems that you have recieved.
I have seen many people on various sites complaining about savastore.com
However , you may want to try to elaborate on your experiences, and your chosen subject, in your opinions - that way you will be aiming for higher ratings.
There is very little here about the system you bought or specifics of the problems you had. There is also very little information about the company itself - ie. what range of products they sell, how they sell them, and why you chose to buy from them in the first place.
I hope this advice is of use to you :)
Dave_UK. |
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