I absolutely love my blackberry it is one of the best phones I have ever got. I got my blackberry on a 2 year contract from O2 nearly a year ago now and I wouldn't go back to any other phone. Its stylish and practical all at the same time. I love the quality on this phone in terms of watching videos or just when taking pictures I find it better than previous phones. Its really simple to use so anyone could use it as each letter has its own key so it makes writing a message or email much quicker. Another thing I love about the blackberry is the way emails pop up when they come in so you don't miss an email. The only downside to this phone was the apps I tried to download some and they wouldn't work properly and when it downloaded them it seemed to use up my battery life in record quick time. But having deleted all the apps my battery would easily last between 1 to 2 days depending on much I use my phone.