This phone looks the part and I purchased one a few months ago. It was an upgrade from a samsung galaxy which I had for 2 years. My Samsung was still in good working order however I decided to treat myself to this new uptodate stylish phone. I have to say I have regretted that since. At first all was well with the phone until 8 weeks down the line and the phone would not charge. I sent the phone off for manufacturer repair and the phone was deemed beyond economical repair! They claim this was human damage as I must have put the charger in the port with enough force to break it. I knew this was nonsense and after reading up about this model of Blackberry it seems its a common fault which Blackberry will not accept responsibility. After this I paid an independant shop to fix the charging port but now the phone switches off continuously and reboots and to top it off the scroll bar does not work properly (apparently another common fault).