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When my boyfriends Granddad's house phone packed up due to a BT problem and had to wait about a week for an engineer to come out, We knew he needed some sort of phone to communicate with us in case of any problems as he's 85. So we went to Tesco the same day as it's 2 minute's to walk there, we looked around a simple and easy phone for an elderly man who know's nothing about mobiles,internet and technology we can came across this Doro PhoneEasy phone and it looked fit for the job it needed to do, plus I think we only paid £27 for the phone and an extra £10 top up sim card. When we bought this back to his granddad he seemed very pleased with it but slightly confused as he didn't know what buttons do what after relying on his house phone with big buttons to communicate with. So we had to teach him on how to use it but in simple terms so he could remember, I think it took us about an hour to get him to understand how to call our mobile and in the end he did it without a problem although he did write it down on what to do bless him, In the end we put the useful numbers on speed dial so he would just hold the button and it would ring. This black phone is small in size and fits in your hand nicely, a few large buttons like the usual green and red buttons to start and end calls, a menu and name button, up & down arrows to scroll through contacts etc and the usual number buttons. The display is not very special with its color display so this phone has just the basics..No camera,games or tons of gadgets, it only comes with a Phone Book, Messages, Call Log, Alarm, Calendar, Calculator, and ICE (In case of emergency). It also has a large Assistance button which is very handy as you set it up easily so his Granddad presses it in an emergency and it calls our mobile phone! The battery is very good too with 500 hours of standby time it doesn't need to go on charge very often. We also liked the sound quality on this phone, as Granddad has trouble hearing sometimes he could very easily hear people talking on this phone as it's loud and clear. This phone also has text messaging but we didn't need to teach him how to as he wouldn't need too text people so he only needs to ring. Now his home phone is fixed he tends to still use this mobile for when he has to do some shopping and uses it to ring for his taxi or to ring us if he really needs to. We felt very relived knowing he has a simple and basic mobile phone now so we can always reach him and he can reach us. We still get surprised when we see "granddad's mobile" pop up when he calls us randomly as he's never used a mobile phone or computers! I'd highly recommend this phone for people wanting a basic phone without all the gadgets as it was definitely value for money!