This handset looks ok and overall the features work kind of average. I will start with the 3.2 MP camera which comes with it. I have used it for both still video and and taking pictures and must say I have had mixed results. On some occasions I would experience a lag with recording the video of around 2 seconds and this would make the end result look very glitchy and not very professional at all. I have had some instances where this has not happened and it had recorded completely fine with no delay at all. I would say for this reason this would not be a reliable device and if using the camera is a feature you use very often then you should defenetiley think twice before deciding on parting with your cash to buy because you could be left to be very disappointed. I find the touch screen to be very reactive only when used with the pen supplied. Even though it does not state this when you decide to purchase it and you are told it is fully operational with the tips of your fingers. Again another potential drawback from buying this product, especially if you are known to lose things occasionaly as the pen could get misplaced, especially if you have younger children and you would be left with a handset that cannot fully operate without the need of constant hard pushes against the screen in order for it to respond accordingly. I also do not like the fact that it clearly is advertised as a handeset with a range of Apps but you will be somewhat disappointed when you just have a look through this option because the range is very limited and you are not left with a lot of choice at all. I feel the price of £200 to be overpriced due to the amount of flaws there can be with this. It is very robust design and very strong and durable. It does not look that appealing to the eye and I do not feel it looks particularly attractive. Plays crystal clear great songs both on handsfree mode and without. All in all standard handset that you should not expect too much from if you feel the advantages outweigh the disadvantages then it may be worth buying...