The Nokia 6500 is not only the worst Nokia i have had but also the worst phone. Don't get me wrong, i am a huge Nokia fan, but this phone gave me problems from the very start. I only had it 2 months before the screen began freezing up and it started switching itself off. When you get used to the phone and begin trying to go through the options faster, the phone can't take it and freezes up. The speaker wasn't loud enough and the video quality was very poor. i would go out my way to nearly any Nokia phone as i personally believe they are the best, but this would not be one of them. I was also late for work countless amounts of times because the alarm clock didn't go off when i set it, or on one bizarre occasion, went off but didn't play any music.