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Wow I have never had any of problems mentioned by the other reviewer and am truly impressed with this phone.
It makes the perfect business phone with a long battery life (sometimes up to a week with occasional use) even when the phone is being used constantly it will still provided several days without a charge. The battery in the phone is also very good at maintaining its charge despite charge after charge. The phone comes with everything a business man would want: a reliable phone which completes the most important function of sending and receiving texts with no problem at all, it has no distractions coming with no preloaded games, it comes with a built in music player serving as not only a phone but an mp3 player also and most importantly it comes with invaluable built in software including PDF reader, real player, flash player and the facility to read word, excel and view power point documents on the device.
While this phone is supposedly ideal for business purposes, from my own experiences I have found it to be one of the most unreliable mobile phones in existence. For example, at random times when i try to submit service commands, ie *#10# to check balance (im on o2), the phone suddenly restarts itself and erases all data contained within the call register section. It also has a habit of crashing whenever a memory card is inserted into it. I would not recommend anyone use this mobile phone for mission critical purposes.