Brought this phone just before Christmas 2012 from my local o2 shop., after unboxing it & setting it up on my pc with zune (to transfer music,picture etc.) I found the handset very easy to use & the live tiles are very convenient & allow fast access to your favourite apps, contacts & the advantage of being able to update your facebook/twitter status without loading the apps is really great thanks to this feature being built in to the phones os., I could easily take a picture & upload it to facebook in a matter of seconds!
the phone has 16gb of built in memory with no sd card slot but for my needs it has plenty of storage., it also has a fm radio built in with good reception & sound quality from the supplied handsfree headset, the phone also came with a gel cover/case which makes the phone very slightly thicker but not too noticeable plus the case does keep the back of the phone from getting scratched etc., while still allowing to use the camera & flash., I found the battery life to be between 4-8 hours while listening to music & watching videos., as with all phones if you play a lot of games etc. the battery will decrease & the inclusion of xbox mobile is one of the reasons I brought this phone there is some great free games out there which are multi player too so give it a try.,all in all I give this phone 5 stars well done nokia

one more thing I thought i'd mention is that the zune software also backs up the phones date including pics etc., which is handy to have if you damage or lose your phone.,