Product Type: Samsung mobile phones
Newest Review: ... is very good, though the phone does not feel very expensive due to the amount of plastics used. The screen is made of Gorilla Glass w... more
Would I go for another Galaxy S after owning this one? Debatable!
Samsung Galaxy S
Member Name: Seredipity
Samsung Galaxy S
Advantages: Great screen and audio via headphones, very tough
Disadvantages: Truly awful implementation of software upgrade support from Samsung
I've had this phone on a two year contract now, and am at the point of having to decide, do I keep it, trade it in for a newer version, or defect to Apple and the iphone?
Hm. Decisions, decisions.
While the phone does have some stunning features, the quality of the screen especially, which has not degraded at all as far as I can tell over two years of ownership; it's very robust (with the help of a rubber outer cover as it's so slippery without it I kept dropping it before); and the audio quality you get with the supplied headphones is absolutely astonishing; there are some particular drawbacks that possibly deter me from sticking with the Galaxy brand. I'm seriously considering striking out and trying something completely different as there are things about it that have at various times alarmed me considerably!
The biggest issue with these phones is Samsung's support of them. They opted to not do over-the-air upgrades like Apple, but instead you have to install their own software on your PC and upgrade through that. Now, the Android operating system is still in early stages of development and evolving continuously. Also, there are growing attempts to introduce viruses onto phones, which is a problem that generally requires you upgrade your operating system regularly to ensure best protection.
The trouble with Samsung and their implementation of upgrades, is that it's dire beyond words.
Firstly, the software you have to install is quite large in size and installs very slowly. And then when you run it, it's unbelievably slow. The English in it is moreover incomprehensible at times. When the software upgrades, it takes forever to do so. It is prone to crashing. It doesn't seem to be improving much either. I seldom now attempt to connect my phone to check for updates to either the phone firmware or the software. It is truly the worst software application I've seen in a very, very long time.
One problem with this of course, is that it raises concerns about the reliability of the upgrading of the firmware on your phone. It's getting better and smoother, but the first couple of times were actually terrifying, I thought the phone was blitzed entirely! It was clunky, you had to watch that you did the right thing at the right time or it would go wrong. As I say, the last one was smoother, but honestly, can I take this much stress every time I upgrade??!!
Now it may be that because this particular handset is now two years old, they aren't putting the same degree of investment into maintaining it as the newer models that are coming out. However it doesn't give me any reassurance that the newer ones are going to be any better with this particular issue. I'm leaning towards getting a new handset anyway, as the limited battery life of this one is quite frustrating - to web browse, it more or less has to be on mains to keep it working, which is no use for something that's supposed to be mobile... Every time the operating system has been upgraded, something about the phone actually seemed to get worse, and I struggle to point to anything that has actually improved as a result. Again, it doesn't sway me towards wanting another Galaxy S.
Having seen a friend's HTC Desire and how well it seems to behave, I kind of wish I'd bought one of those...
Summary: Seriously considering trying something else, too many downsides with this model
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