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I have this phone and enjoy most of the features on it. The rest I haven't figured out how to use yet such as the fax and data module. However with its highly personable features and its long battery life means that it is a perfect phone for work and fun and can be used by anyone with any sort of brain. It comes with a vibrating alert, fully WAP functional, one programmable ring tone, 4 games including the highly addictive Minesweeper and Connect 4. It comes with a huge phonebook capable of nearly 300 entries and also 20 voice dialling entries. It has a state of the art predictive text input feature which makes writing text messages a piece of cake. There are all the functions of a personal organiser along with many chronomatic features making it near impossible to lose track of anything. I managed to get a great deal on my mobile phone with virgin on it's Pay as you go service but there are other tariffs available. It is dual band which means it can be used nearly everywhere in the world apart from America and some remote countries. This phone has one drawback which slightly knocks it against the nokia range and that is the ability to only have one programmable ring tone, and not have than ability to have pictures on the screen. But if you can live without these features then this phone is perfect for you. I highly recommend this product to all the people thinking of buying it.