I had this phone a couple of years ago and it was amazing for the time. I was using it until a couple of months ago when it finally crapped out on me. The durability is great, with it lasting me as much time as it did, but it is also as big as a brick. It was very cumbersome to carry around and it was a bit on the heavy side. As far as features go, like I said, it was great for its time. In the time it was released its e-mail, instant messenger, and web browsing capabilities were ahead of most of the phones in its time. As smartphones have pretty much become a staple in the recent years however, the Sidekick 2 has become very outdated. The resolution is low, the camera is of terrible quality and the features are lacking for a phone of today so if seeking a new phone, this may be one to pass up. One thing I do miss however? The soft and comfortable keypad.