Product Type: O2 in Modems & Communication
Newest Review: ... much and you don't even notice it is there really. USB DONGLE To start with, I asked the woman in the shop to install my SIM card as I... more
Good little modem with excellent provider.
O2 USB Modem E160
Member Name: Katie83
O2 USB Modem E160
Advantages: Cheaper than a web and phone line package, O2.
Disadvantages: Can be slow at peak times and does not load pictures at high quality
I've had my little internet dongle from o2 on pay as you go for almost 2 years now, and after getting over a few niggles to start with its been worth the money and has been more reliable than you would think.
I really needed internet at a new flat i had moved into but when i called round all the internet providers they wanted to tie me into a contract of 18months minimum and then i would have to pay a connection fee and then with the cost of the phone line and internet it would have worked out costing me more than £30 a month! and all i wanted was to be able to check my emails! it was just not worth it.
A mobile modem was my only option. I did a lot of research around the different mobile companies to see what their tariffs were, how much the dongle was on pay as you go or contract and o2 topped the lot! I was already with o2 for my mobile and knew them to be a very reliable company that has always provided excellent customer service so i thought why not.
Another reason I decided on o2 was because they where the only company that would give a refund if I found it not to work in my area. I thought it was terrible when I went into a Three store and they told me they would check my postcode for signal strength before I bought one but once bought they would not refund it even if when I got it home I could not get signal! this really appalled me and put me off there option completely.
The dongle is quite a bit bigger than you would first think as its about double the size of your average USB memory stick but its still not bulky and is a good size and weight to carry about with you. The outer casing is a strong shiny white plastic with a silver stripe running around the sides. It has a little lid that clicks on tightly over the USB part that you slot into your lap top. There is a light on the side that changes between constant or flashing green, blue and turquoise depending on your signal strength when plugged in.
When I first picked mine up in store it came in a box about the same size as a CD case but about an inch thick. Inside the box is an instruction booklet and an extra USB cable thingy (i never used this, the guy in the o2 shop said it can help improve your signal but the you don't really need it so it s kind of a waist really)
To get it started the idea is you just plug it in to your laptop, it installs itself automatically then when you click on your browser icon it should take you directly to the o2 site to top up so you can go online. This sounds great but in my case this is not what happened! it just would not work, a little O2 connection manager window would open up but that's it. It was really frustrating as i could not get to the page to top up so it would not work, so very frustrating.
Thankfully o2s excellent customer service came to the rescue and i was up and running within a week. This sounds like a long time but i had to take my laptop along with my dongle into store where the tech guys messed about with it for about an hour till it was up and running.
From then on it was fine, they saved the top up site to me bookmarks so i could get to it from then on if it did not load automatically when i ran out of credit. (the one in the booklet was wrong) Also each dongle comes with its own mobile number, this is printed on the side of the box. It is a good idea to save this too your contacts on your mobile as you will need this number every time you top up.
As for signal mine was always fine, its obviously not as fast as broadband but it is not noticeably slow when you are using it apart from at peak times of use. I live in Sheffield city centre and it was always fine. Also to make pages load quickly when you are online by loading the images at low quality. Most of the time this is fine but if you are doing online shopping and want to get a good look at something it can be really annoying as you want to see the detail. You can get round this by reloading the pictures again or individually but this just takes more time so is rather time consuming.
Over all this is a good buy and a well made little piece. O2 is definitely the best provider for these for customer service and price. I usually topped up £15 for 30 days which was the most cost effective option, I think this has gone down in the last 8 months since i stopped using mine. You can top up for 24hrs or 7 days also. Although you are given these time periods your credit can run out sooner if you down load a lot of stuff or watch a lots of you tube videos for example it can run out really fast, but this only happened to me once.
I would recommend this mobile modem and O2. If you need internet out and about its great and for students who dont want to sign up for a long contract at one address this dongle is a really good option.
Summary: Was really usefull for me, but it depends on your situation.
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