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A real letdown..Way too slow!! -  T-Mobile web'n'walk Stick IV Modem / Communications
T-Mobile web'n'walk Stick IV 

Newest Review: ... is (tip: change the settings to connect to 3G signals only, and that should improve the speed for many disappointed users. GPS connec... more

A real letdown..Way too slow!! (T-Mobile web'n'walk Stick IV)

jonnynec

Member Name: jonnynec

Product:

T-Mobile web'n'walk Stick IV

Date: 15/05/09 (134 review reads)
Rating:

Advantages: Quick service and very cheap price-plan

Disadvantages: Slow slow slow, Dial up would be around 10 times quicker.

I recently, well about 6 months ago signed up for T-Mobile broadband.

Now the initial dealings with T-Mobile and getting my "dongle" sent to me was all fine and I would actually remark that T-Mobile are very fast and efficient in dealing with you, from initial phone call to the product arriving I was pleasantly surprised.

The price plan was also very attractive, £10 per month for unlimited broadband and the ability to send texts from your log-on page was also another reason that pushed me towards T-Mobile.
It was when I first logged on that the problems/difficulties started arising for me.

The browsing speeds where horrendous, it was taking around 30 seconds to a minute just to load up Google which is of course a very easy page to load and should really take no more than 5 seconds and that's being slow.
For loading pages sites like Facebook, Stick-Cricket and Irishleaguesupporters it was taking 5-10 minutes when at its worst, if you where lucky you would only be waiting a minute. These sort of speeds were just unacceptable, but they were just the tip of the iceberg.

If you like me like to download songs, movie's, pod casts, games ect I warn you now to avoid this "broadband" service.
I first attempted to download "Oasis-I wana live in a dream, in my record machine". When I begun the download I was shocked to see the download speed at 2 kb per second. When I think that my current 3 Mobile broadband download speeds vary from 70 - 200 kb per second.

My advice is if you are in the BT35/BT34 areas avoid as I have tried and know that it dosent work here. If however you are elsewhere and you are going to try it out my advise to you is; Be very careful if you go over your 14 day period as I am now 3 months on from disputing that I was unable to use the internet correctly using this service and Im still being chased for the 18 month contract to be paid in full.

Summary: A big letdown for me.

Processing/Quality:     Processing/Quality
Reliability:     Reliability
Installation:     Installation
Installation:     Installation
Last members to rate this review:
(7 members total)

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Overall rating: Very useful

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Last comment:
jenny967

- 30/05/09

I had a similar experience to you, I had a T-Mobile pay as you go dongle and as you say the speed was ridiculous, I contacted T-Mobile about the matter and they were not interested, I stopped paying the bill as their service was pathetic, they sent out a few letters requesting payment I never paid the bill and the letters have stopped, great review. Jenny xx

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