Abbey National in general

Abbey National in general: Naked cashiers! (545 words)
by - written on 08/11/09 (Very useful, 31 readings)
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Ok, so the cashiers arent really naked but it got your attention! ;-) I have never had an account with Abbey, only my mortgage which I took out approximately a year and eight months ago. I was remortgaging my flat and the process was easy and swift. I was working as a conveyancer at the time though, so I guess this helped as I knew approximate timescales etc and didn't concern myself when I didn't receive my mortgage until 2 weeks after my valuation was carried out. The problems began when the mortgage was underway. My other half and I try to overpay our mortgage as much as we can, always explaining carefully to Abbey that we want our ...  Read the complete review

It could cost you if you dont have a look at Abbey's mortaga ... (337 words)
by - written on 14/09/09 (Very useful, 64 readings)
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Im a first time buyer and very excited & nervous at the same time, I had a very bad experience with your move (read my other review on them - waste of time), anyhow... Like I was saying, im nervous and excited. Abbey put my mind at ease, made me feel comfortable and explained things to me in a language I could understand, I made an appointment with them and was happy from then on. I had initially done my own research and concluded that Abbey offer the best and most competitive mortgage out there, the bonus is that they paid £250 towards my solicitor's fee's, gave me a free valuation saving me at least £250, and they managed to get me onto a ...  Read the complete review

Express Review on Abbey National in general
by - written on 13/05/09
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I am a 1st time buyer and I thought using Abbey would be the best... it turned out to be the WORST.

I started my app before easter and yesterday, after they said they had approved my mortgage, they declined it, nothing to do with my credit as it is PERFECT, it was to do with my budget planner which leaves me with more than enough to live on to go on holiday once a month. For some reason they decided to put my partners costs on their, even though he is not named on the mortgage. So in all, it has taken them 5 weeks to decline it and the whole process has been one long nightmare.

Please, do not use Abbey unless you really have to!!!

Tired and Trapped by Abbey AKA Shabbey (149 words)
by ForcedfanofRBOS - written on 26/03/09
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Terrible! I hate to say it because I worrked for Abbey for a while in the call centre, hence opening an account- they me to pay wages in to. Also an insight into how they treat their customers and I must say Im not suprised by the terrible service I received. All sorts of problems; bank statements to my exact address under a foreign name never resident at my address, they would not stop sending them untill 'this person' requested the statements stopped?!? Cut a long story short... numerous expensive calls to call centres over various matters and when I tried to close the account I went to bank with docs etc, they destroyed card etc, Im still receiving statements 3 months ...  Read the complete review

Abbey National in general: fast tracker! (224 words)
by - written on 26/02/09 (Useful, 92 readings)
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I have had a mortgage with Abbey for over two years now. I got a buy to let tracker deal with £250 cash back. (Looking back this turned out to be an excellent choice with the current financial situation) Prices ---------- When i was looking for a mortgage this was the best by far although on other occassions when ive needed a mortgage the deals available werent particually attractive. I would suggest using an independant advisor to find the best deals available. Speed --------- My mortgage offer came really quick (something very important to me as i bought the house at auction and only had 28 days to complete!) The whole ...  Read the complete review