ABBEY NATIONAL ARE A DISGRACE (Abbey National in general)

Member Name: Jessica Mckeegan

Product:	Abbey National in general
Date:	08/12/08 (42 review reads)
Rating:

Advantages: NOTHING!

Disadvantages: Very poor customer service

Abbey national have done nothing for me since I was 16 and I first joined them. They have done nothing but lose my details, charge me 150 for my account being overdrawn by 5 pounds only, to refund me just 50 pounds of it. I have visited the bank on three occasions and ordered my new upgraded card, and been told it would arrive in 14 days, Only the third time I went in the lady said '' oh sorry love the lady never put it in our system''. I have never been as frustrated in my life as I have become with this bank, I just called them 5 munities ago, to be put on hold for 5 munities and then hung up on. I am sickened by their poor customer service, and will be leaving abbey national as of immediately, Thanks to their rude foreign customer service employees and there lack of understanding for a young woman trying to earn a living.

Summary: Poor poor bank!