Abbey National in general Reviews

Ok, so the cashiers arent really naked but it got your attention! ;-) I have never had an account with Abbey, only my mortgage which I took out approximately a year and eight months ago. I was remortgaging my flat and the process was easy and swift. I was working as a conveyancer at the time though, so I guess this helped as I knew ...  Read the complete review

Im a first time buyer and very excited & nervous at the same time, I had a very bad experience with your move (read my other review on them - waste of time), anyhow... Like I was saying, im nervous and excited. Abbey put my mind at ease, made me feel comfortable and explained things to me in a language I could understand, I made ...  Read the complete review

I am a 1st time buyer and I thought using Abbey would be the best... it turned out to be the WORST.

I started my app before easter and yesterday, after they said they had approved my mortgage, they declined it, nothing to do with my credit as it is PERFECT, it was to do with my budget planner which leaves me with more than enough to live on to go on holiday once a month. For some reason they decided to put my partners costs on their, even though he is not named on the mortgage. So in all, it has taken them 5 weeks to decline it and the whole process has been one long nightmare.

Please, do not use Abbey unless you really have to!!!

Terrible! I hate to say it because I worrked for Abbey for a while in the call centre, hence opening an account- they me to pay wages in to. Also an insight into how they treat their customers and I must say Im not suprised by the terrible service I received. All sorts of problems; bank statements to my exact address under a foreign name never ...  Read the complete review

I have had a mortgage with Abbey for over two years now. I got a buy to let tracker deal with £250 cash back. (Looking back this turned out to be an excellent choice with the current financial situation) Prices ---------- When i was looking for a mortgage this was the best by far although on other occassions when ive needed ...  Read the complete review

Having just read lots of fairly negative reviews of Abbey, I feel as though I just need to stand up for them, well from last night's experience anyway. I managed to renew my mortgage on a fairly hefty fixed rate 2 year deal last September. This meant that my mortgage went up by £100 per month but at the time it was the only option open ...  Read the complete review

Abbey national have done nothing for me since I was 16 and I first joined them. They have done nothing but lose my details, charge me 150 for my account being overdrawn by 5 pounds only, to refund me just 50 pounds of it. I have visited the bank on three occasions and ordered my new upgraded card, and been told it would arrive in 14 days, Only the ...  Read the complete review

Abbey national is now known as just Abbey and is part of the Sander group. I used to love Abbey as it used to offer great advice and you could basically get everything money related in one place. In fact the mortgage we got with them is second to none its great and we got it fixed for 10 years so we dont have to worry about the current financial ...  Read the complete review

Abbey are a fantastic bank that offer a lot of products under one roof. Abbey offer a wide range of bank accounts, they have a current account which i have with them where i have a visa debit card, a cheque book and an overdraft on the account of £1000 although i have never used the overdraft and havent used a cheque for ages, you can ...  Read the complete review

I opened an account with Abbey National more or less 3 years ago. At that time they were advertizing a special saving deal for 12 months paying 6% interest on up to 250 pounds per month (you could pay in up to 250 pounds per month) I also opened a saving account with them but because there was no Abbey branch close to where I work, i ...  Read the complete review

The only advice I can offer when it comes to arranging a mortgage with Abbey National is do not bother they are absolutely awful and if we had not invested so much time and money with them we would have cancelled the whole arrangement but that would have meant that the house chain would have collapsed. You can arrange a mortage either ...  Read the complete review

Abbey National are one of the countries biggest mortgage lenders and are now part of the Santander Group after a takeover a couple of years ago. I recently went to see them about arranging a mortgage and I was amazed at how difficult it was to get an appointment, in the end I had to wait two weeks to be able to see a mortgage adviser ...  Read the complete review

Tried telephoning or writing to Abbey National recently about your mortgage? don't bother. When I telephoned Abbey in January 2002 to request the pass codes for internet access to my flexible mortgage account I was advised that I couldn't be issued with the pass codes as my mortgage account was in default. My direct debit mortgage payments ...  Read the complete review

Oh Abbey National are clever. And they think we won't notice. But we will. And we will beat them at their own game. Oh yes. The haze of madness has cleared now. I can tell you my tale : I recently decided to remortgage my house to get a better deal and raise some capital at the same time. I spent a good few ...  Read the complete review

I've had my mortgage with the Abbey National for 5 years now and their service has been competent enough. What I find less acceptable are their morals. I have a capped rate mortgage that won't go above 6.5%, but which follows their standard variable rate (SVR) if it dips below this. Not long after I took out the loan in 1999, the Bank of ...  Read the complete review

Despite the annoying adverts featuring a floppy haired Alan Davis telling me life is compicated enough, many people complain about the Abbey National as a lender for Mortgages. Well, I will stand in their corner and defend them to the hills. Basically, because they helped me out with a great deal and are not full of extras. When I ...  Read the complete review

BACKGROUND. ----------- Abbey national is a High street bank converted from a building society. They provide similar products to all other major banks but are'nt as competitive. The only product that seems to be competitive is their mortgage for which they have been awarded twice by the Your mortgage magazine. In 1998 Abbey ...  Read the complete review

I am a mortgage consultant for my sins! Yep I know there's alot of you out there hissing, many that have had bad experiences with guys/girls like us but there again we're not all cast from the same mould. Anyway less of me and more about the Abbey. As an independent consultant I have insight into a vast number of lenders out ...  Read the complete review

I decided to wait 6 months after starting the mortgage before writing an opinion just to see if I would be as happy as I was at the start. The answer is a definite YES! The application with the Abbey was easy and straightforward; OK, I had a mortgage broker help me - he asked me for the relevant documents, I produced them and the Abbey took hardly ...  Read the complete review

We have been with the Abbey National for 10 years now, and have had 3 mortgages with them over this period. 10 years ago I was not very keen when the mortgage advisor suggested having them, we were with the Leeds at the time, and I had previously had experience of a remortgage to the Abbey National that had taken absolutely ages to complete. ...  Read the complete review