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Intelligent FinanceNewest Review: ... looked at the on-line version, and bizarrely, the two were quite different! The online version had the bill payments shown correctly, but the paper one I had just received did not. The result was that my bank balance according to the paper statement was £1300 pounds more than the online one. Checking my statements carefully, I found the first error was on Jan 21st. I telephoned IF to ask about this. Yes, they were aware of the problem with the paper statements, but did not appear concerned by it, even when I pointed out that people could easily be unknowingly going overdrawn because of this. I asked to speak to a senior manager and the res... more |
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by Paul - written on 10.03.08
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Intelligent Finance has been sending out incorrect bank statements - and not telling anybody! Looking at my Intelligent Finance bank statement today (the paper version) I noticed that some recent Bill Payments did not seem to have gone through. I then looked at the on-line version, and bizarrely, the two were quite different! The online version had the bill payments shown correctly, but the paper one I had just received did not. The result was that my bank balance according to the paper statement was £1300 pounds more than the online one. Checking my statements carefully, I found the first error was on Jan 21st. I telephoned IF to ...
by VICKSMIKEY - written on 02.09.05 (Somewhat useful, 160 readings)
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We got a loan for £15,000 from IF even though our own bank who we were with for over 10 years said no! They agreed straight away over the phone, we had to send in a couple of months wage slips but got them bank within 1 week. The money was put in 24hours after they got the forms signed by us. No hassle, no stress, no fuss. They were very helpful and understanding and you actually got to speak to a person who you could then phone and ask for if you had any queries. It makes a difference!! They were also offereing a lower intrest rate than our high street ...
by Trixi - written on 11.12.04 (Very useful, 604 readings)
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Banks....we all have stories about banks.... and lets face it if there is anything to moan about this is one of the top topics that people like to moan about. Well this review is not going to be a moaning review. I must admit it is not going to be too technical. I am not that good with AER and the like. Intelligent Finance is an internet only bank based in Scotland,and is a subsidary of the Halifax. (I guess that means that they are now part of the Bank of Scotland too, now that they have merged) Let me fill you in and give you a bit of background. I opened up an account with Intelligent Finance about 6 months ago because I had ...
from rodmc
08.01.2004
from chunkie
26.10.2003


