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If I could reliably get in, I'd use it more
Intelligent Finance

Member Name: chunkie
Product:
Intelligent Finance
Date: 26/10/03, updated on 26/10/03 (158 review reads)
Rating:
Advantages: Interoperability of products, Login is definitely robust
Disadvantages: Login so robust I can't access my own account
I've had some serious access problems getting into this account, even with the customer services team on the phone. Since I've locked my account again, I can't face requesting a new password and waiting days for it to arrive to allow me to complete the transaction I wanted yesterday. This process, although proving robust for an idiot (?) like me, is also unbelievably frustrating to go through 5 or 6 times on the trot.
It's also concerning from a security perspective.
The good thing is that as I hold a savings account, I've no choice but to let the cash remain in there.
Summary:
