Intelligent Finance Reviews

Intelligent Finance has been sending out incorrect bank statements - and not telling anybody! Looking at my Intelligent Finance bank statement today (the paper version) I noticed that some recent Bill Payments did not seem to have gone through. I then looked at the on-line version, and bizarrely, the two were quite different! ...  Read the complete review

We got a loan for £15,000 from IF even though our own bank who we were with for over 10 years said no! They agreed straight away over the phone, we had to send in a couple of months wage slips but got them bank within 1 week. The money was put in 24hours after they got the forms signed by us. No hassle, no stress, no fuss. They were very helpful ...  Read the complete review

Banks....we all have stories about banks.... and lets face it if there is anything to moan about this is one of the top topics that people like to moan about. Well this review is not going to be a moaning review. I must admit it is not going to be too technical. I am not that good with AER and the like. Intelligent Finance ...  Read the complete review

Intelligent Finance is an internet only bank based in Scotland, actually about 1 hour from where I am writing this review. The basic thing you have to ask yourself is why switch to Intelligent Finance, so here goes: -Very fast service, they set everything up and transfer your direct debits etc very quickly. -A transparent ...  Read the complete review

I've had some serious access problems getting into this account, even with the customer services team on the phone. Since I've locked my account again, I can't face requesting a new password and waiting days for it to arrive to allow me to complete the transaction I wanted yesterday. This process, although proving robust for an idiot ...  Read the complete review

Banks eh? You specially get out of work in your lunch hour to try and visit them at a time they are actually open, have find a parking place in the middle of town and then are stuck in a queue for ages for one cashier while the person in front of you seems to have brought along their life collection of one pence pieces to put into their ...  Read the complete review

We switched to IF about 18 months ago in our old house. We had found that our ISA mortgage was not living up to expectations and would not cover the full payments on the mrtgage after 25 years. We wanted a straight repayment mortgage, with daily interest linked to our current account. At the time, there weren't many leaders that ...  Read the complete review

Before writing I was torn between the full-blown opinion and a short opinion because I don't actually have a lot to report. However, after a bit of thought I decided that this was actually a good thing when sorting out a mortgage – not having much to report means that nothing was complicated or went wrong – definitely a good ...  Read the complete review