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Kensington Mortgage Company

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11 Reviews
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    11 Reviews
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      08.08.2012 18:33

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      They have confirmed on the telephone about a week ago that they are not lending any money at the moment to anyone....! ?

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      16.02.2012 21:19

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      hi, am currently in process of trying to begin a mortgage with kensington have just read these reviews and am now very worried....... has anyone used them recently and have anything positive to say??????

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      12.07.2010 01:19

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      I had a mortgage with KM and I lost my home. They overcharged. They fiddled figures. They sent out letters with differing amounts so I was totally confused. They lied about calls. They tricked me into owing 3 months mortgage by shuffling between capital repayment changing to interest only so they could bulldoze me to the courtroom. They pay judges to rule on reposession orders. They took no notice of the CAB who tried to help me. My mortgage was 37 thousand and I ended up paying them 45 thousand in the end. DO NOT TAKE A MORTGAGE OUT WITH THESE PEOPLE. I am now going to take steps to get back some of the outrageous charges and fiddled figures they slapped on my account. This company destroyed my life took my home and left me destitute.

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      11.07.2010 03:12

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      mortgage arrears and unfair charges

      Hi i curently ave a mortgage with kensington i got into arrears about a year ago due to loss of income i explianed my situation to them but they was not intrested so i went to my local mp who help me a great deal,having done this i was able to come to an arrangement of a lower payment plus the dwp payment has well i paid the payment through there bank but they saying that they not recieved them even though i sent them copies but they ask or the originals so they was sent but still saying no payment made i am a single parent with 4 young children stuck has they want to repossess the house even tough i offered more on the payment a month ,one of the people from kensington has told me what i ofered them would be fine has in september i come of the fixed rate and that my payment will go down allowing me to make the monthly payment plus some of the arrears but they have how changed they mind say they can not accept my offer.can any one give me advice this..has i running out of time i have made a compliant to financial ombusman also gone to local council about mortgage rescue scheme.is it worth takeing action my self?kensington is a high risk lender so they charge alot for a mortgage with them in my opinion i would not take a mortgage with them has hey will treat you unfairly and they not to be trusted!!!

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      20.06.2010 11:38

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      our mortgage has been hell, they changed our repaymnt mortgage to an interest with no warning, we got into arrears with recession they send out expense form work out what to pay back which to them you should have nil left each month, we pay at bank cash to there account on the 30th or 1st when it should be in and then you get 50.00 late charge ? they say they have called us and spoken to some one and they havnt so who they speak to is a mystery as i got them to tell us our number and they have the right number strange again.one office in yorkshire tells us one thing and there special team in reading tell us another so who do you trust.....

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      18.11.2008 14:52
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      not really a morgtgage lender but a credit collection company with a mortgage section out to get u

      We thought we had no choose but to go to Kensington; advice we took from a mortgage broker in 2006.
      Since then we found out that Halifax would have given us a self cert mortgage at the time.
      Now we are caught with Kensington as the credit crunch makes it impossible for anyone to self cert. We did not have a bad credit history but we could not prove our income. Recently my husband due to illness has retired and we had a back payment from D.W.P but in their wisdom they sent it to Kensington to take the arreas and refund us the difference.
      Simple we thought.
      But one month on we have had nothing but lies and deception from Kensington as they keep our monies and make interest on it.
      We on the other hand get charged fees. They say they want to sort it but have purposfuly messed us about. We believe so they can hold onto our entitlment/refund for as long as possible.
      We beleive it is stealing and they are getting away with it.
      We have contacted the financial ombudsman but it takes 8 weeks before they can help.
      In the mean time we are fobbed off with even more ridiculous reasons of why we have not recieved our moneies.
      Firstly we were told that Kensington would issue a cheque no problem just wait 10 days.
      Then after waiting we were told that the moniies had been sent back to the D.W.P. Because of new laws, we checked up and no new laws so they changed stories to hold us up some more.
      Then we find out after another 10 days that they did not send it back but then got a phone call to say they did and now would cancell the cheque so they hold onto our money longer.
      We have been told to wait longer. We now believe that Kensington is out to get whatever they can in the credit crunch and do not care if they upset their customers at all, as long as they make money even unlawfuly because it seems they can???.

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        30.05.2008 18:58
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        dont use, EVER!!!

        in four years my mortgage with kensington has increased from 400 to 830. they are unhelpful in every way, charge 50 arrears management fee which is added to the mortgage balance. our interest rate is 12%!! we have 1500 a month more going out than we have coming in and i think our only option will be to sell. also have second mortgage with london mortgage company. just as bad as kmc. no communication between depts. will be glad to just sell up and rent to get these companies off our back. we are borrowing every month to pay the mortgages and given my time over i would never have gone to either of these companies. please, please, if you're desperate to get out of your old mortgage just sell up and cut your losses rather than get into bed with these people. nothing but sleepless nights and stress after the first year.

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          21.05.2007 01:26
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          do not go to kensington they are no better than a loan shark

          kensington mortgages are a lender i am really wary about, they kept putting my mortgage payment up frequently, it started as 1572 and had gone up in 2 years to 2560 per month, they were unhelpful and evicted me 3 days after i come out of hospital following major surgery, claiming that i havent been in hospital though i sent them proof. they sold the property at the lowest price hitting me with a shortfall of 44000. they have also registered the shortfall with experian as a default, entering the monthly figure as 3658 over 300 months.when they repossessed it was the second attempt they made originally i was told that if i paid £3900 they would cancel the eviction which i did and they cancelled it but then rung me 2 hours later saying they had made a mistake with the figures and if i dont bring my arrears upto date within five days they will get another eviction date. they were totally unhelpful and unsympathetic. the property was put on the market beginning of october and they reduced another 10% off the sale price 21 days later, they also offered me the chance to get another mortgage to settle the amount so that they dont have to pay estate agent fees.

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            25.01.2007 00:27
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            this company is draining money off people that need it most and taking advantage of them , stay away

            this mortgage has been nothing but trouble you can,t resolve any issues with them if you get in arrears due to there extortionate high interset, they refuse to help you or come to an agreement ,just want you in court and evicted ,luckily i bought my account up to date just in time, i,m going to try and swap again but its just more expense, please think before using this company they are only after your home

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              04.08.2005 11:46
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              Unjustified interest rate rises, unbelievably high interest rates

              Kensngton Mortgages are a truly last option, & it may be better to sell rather than use them. Their rates for the first year are ok, high, but not too high, but in year two watch out for increases of 3/4%.
              My mortgage went from approximately £1200 per month to £1980 per month AND I have just been told there is a further 'interest rate rise' (one of several over the last year) because of Bank of England interest rate rises. Which given that the Bank of England interest rate has remained the same for the last year is most interesting.
              I would absolutely not recommend them, in my opinion they are little more than sharks preying on the vulnerable.

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                09.08.2000 06:30
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                This is one lender that I would be very cautious to recommend to anyone. They are a specialist lender to people who would find it difficult to get mortgages elsewhere. In other words they are a high risk lender, lending to borrowers with less than perfect credit histories. The problem with this is that where a lender takes a greater risk they want a greater reward, so anyone who borrows from them will have to pay for this and as such the interest rates charged by the company are a lot higher than the normal rates, additionally there will also be very high redemption charges. The charges can be so high that if anyone cannot get a mortgage elsewhere I would really recommend taking a rented property and some time out to fix your credit history, otherwise you could be faced with a very high mortgage and the options to use them as a short term lender and then change to a better one after a few years and a good payment record is often prevented by the redemption charges. Please please do not use this lender.

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