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London & Country Mortgages

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    131 Reviews
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      25.09.2014 22:00
      Not Helpful
      (Rating)

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      Thank you L & C

      A first class service from all concerned at L&C mortgages
      With a special thanks to Stephen and Harriet.
      Will use there services again.

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      23.09.2014 16:49
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      (Rating)

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      • Efficient
      • Helpful
      • "Brookers knowledge"

      Disadvantages

      Highly recommended, will use them again.

      I was disappointed and believed I would not be able to get a mortgage after enquiring with a few high street banks.
      This changed when I called L and C and spoke to Michael. He was extremely helpful and positive and believed he would be able to find me a mortgage.
      His knowledge and expertise has helped me obtain a mortgage and now I look forward to moving home. Any questions I had he would answer as quickly as he could.
      I will be recommending L and C to friends and family.
      Ref M1750138

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      23.09.2014 15:55
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      Highly recommended, will use them again.

      I was disappointed and believed I would not be able to get a mortgage after enquiring with a few high street banks.
      This changed when I called L and C and spoke to Michael. He was extremely helpful and positive and believed he would be able to find me a mortgage.
      His knowledge and expertise has helped me obtain a mortgage and now I look forward to moving home. Any questions I had he would answer as quickly as he could.
      I will be recommending L and C to friends and family.
      Ref M1750138

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      23.09.2014 15:48
      Not Helpful
      (Rating)

      Advantages

      • Efficient
      • Helpful
      • "Brookers knowledge"

      Disadvantages

      Highly recommended, will use them again.

      I was disappointed and believed I would not be able to get a mortgage after enquiring with a few high street banks.
      This changed when I called L and C and spoke to Michael. He was extremely helpful and positive and believed he would be able to find me a mortgage.
      His knowledge and expertise has helped me obtain a mortgage and now I look forward to moving home. Any questions I had he would answer as quickly as he could.
      I will be using them again and in particular recommending Michael to friends and family looking to obtain a mortgage.
      Ref (M1750138)

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      22.09.2014 22:01
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      Great service

      Matt has been brill, particularly around communicating with me quickly and clearly and in a way I could understand! Originally I was assigned one of his colleagues but comms were so poor I had to change. Matt, however, has been efficient, friendly, professional and committed - very grateful indeed! Andrew was very quick at chasing and turning round documenation(M1742225)

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      19.09.2014 17:30
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      Happy Days!!!

      Very helpful fee free service. First mortgage, quite unique circumstance so definitely needed the advice which was sound. People say getting a mortgage is stressful, must say I just kicked back without many worries thanks to L&C. Communication was great when needed....Couldnt be more please with my experience - Cheers James

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      19.09.2014 16:29
      Not Helpful
      (Rating)

      Advantages

      • "Tailored service"
      • Friendly
      • "Quick responses to emails"

      Disadvantages

      Excellent tailored service

      Case M1753710

      Excellent tailored service from Richard and Amber. Helped me get the mortgage and survey underway especially quickly as the vendor wanted a quick survey and sale.

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      17.09.2014 11:16

      Advantages

      • Friendly
      • "Good communication"
      • Proactive
      • Efficient

      Disadvantages

      • None

      Efficient and friendly service

      Case ref: M1736087

      Really great service from Adam and Ben - they were efficient, available for contact at times that suited me, friendly and, following my own research online, I believe gave me good advice and selected the best mortgage for me. They kept me up-to-date with the progress of my application at the various stages and even acted on my behalf to recover a fee which was, I (and they) felt, unfairly taken from my bank account by a potential lender. I would definitely use their service again and would recommend to others.

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      17.09.2014 00:10
      Not Helpful
      (Rating)

      Advantages

      • "Excellent and tailored advise"
      • " Wide choice"

      Disadvantages

      • NONE

      Awesome firm!!

      I would not hesitate to recommend L&C to anyone who would like a Financial Services review both in their mortgage search and in any other products.

      The firm is staffed with highly trained and professional people who are always keen to help you. Tom & Andrew are superb!!!!

      I have been using them for years and they have never let me down.

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      15.09.2014 19:47
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      Fantastic service that I keep using again and again

      Case Ref. 1710521

      Excellent, friendly and professional service from Russell and Rebecca. Great to know that the advice is well-researched and independent and that they're there every step of the way to help navigate what can be a very difficult and daunting process. I've now used L&C a number of times and would definitely recommend their services to friends and family.

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      12.09.2014 10:48
      Not Helpful
      (Rating)

      Advantages

      • "Excellent knowledgeable advice"
      • "Friendly Service"
      • Quick

      Disadvantages

      I would definitely recommend to friends and family

      Case number: M1712827

      Excellent hassle customer service and professional team. Oliver and Amber found me a great deal on my mortgage. Helped me through process every step of the way.

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      11.09.2014 15:51
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      Highly recommended

      Case ref: 1725591
      Excellent service - prompt, friendly and helpful.

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      10.09.2014 00:02
      Not Helpful
      (Rating)

      Advantages

      • "Can work to your timescale (e.g. out of normal office hours)"
      • Free!
      • "One stop shop for mortgage queries"
      • " get good deals"
      • "Good broad knowledge of the market"

      Disadvantages

      • " not much in the way of advice on what to do next"
      • " once the mortgage offer has been accepted"
      • "A little bit of an abrupt end to the relationship"
      • " which is not always required from the customer"
      • "They will try to sell various insurance too"

      Quick, efficient and good communication

      Overall dealing with L&C as been quick and efficient and they've managed to find me a good mortgage deal that I'm happy with. Communication is good throughout the process and it's relatively easy to get hold of the person/people working on your case. The other big benefit is being able to speak to someone outside of normal office hours. On the downside I found the extra push to try and sell other insurance a bit unwanted and a bit more sales-y than I would have expected. The last set of emails confirming the offer has been accepted also seemed very abrupt, and not much information is provided on what should happen next. The work may be done from L&C's point of view however the customer still could do with knowing what should happen for the rest of the process. But otherwise good to deal with and I'd probably recommend them to others. Ref 1742290

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      08.09.2014 18:51
      Not Helpful
      (Rating)

      Advantages

      • "Expert service"
      • "Excellent customer servicr"
      • Free
      • Fast

      Disadvantages

      Will defiantly use London & Country again

      M1724614
      Excellent service provided by both Gerrad & Catherine.
      The service was professionally handled & the morgage I needed was provided. I am a first time buyer, so the whole process was very nee to me. . Catherine and the other advisors kept me up to with every step of the application process.
      I would recommend London and County to my family & friends..

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      08.09.2014 12:06

      Advantages

      • "Assurance of best deal"
      • Stress-free
      • Speed
      • Efficiency

      Disadvantages

      An assured quality service

      L and C are offering a great service - free, easy, reliable, honest, no-clutter, stress-free. Gerard and Marc were courteous, customer-focused and effective. Nothing but admiration for this company and their ethos and delivery.

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