Welcome! Log in or Register

London & Country Mortgages

  • image
195 Reviews
  • Efficient
  • Friendly
  • None
  • none
  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    195 Reviews
    Sort by:
    • More +
      15.07.2015 15:28

      Advantages

      • "Clear and concise information"
      • "Easy to contact and prompt responses"
      • Knowledgable
      • Informative
      • "Efficient process"

      Disadvantages

      Clear and efficient service

      M1937586

      I was recommended the services by a friend. I was very pleased with the service, guided through the process efficiently and kept well informed of progress.

      I have and will continue to recommend the service.

      Comments

      Login or register to add comments
    • More +
      04.07.2015 16:37

      Advantages

      • "Overall customer exoerience"
      • "Professionalism "
      • "Speed of service"

      Disadvantages

      • None

      Outstanding mortgage advisor - highly recommended

      M1922603 - from start to finish I've found L&C to be professional in the expert advice they provide - particularly Daniel McCarthy. They were quick to respond to my initial inquiry and guided me through my options polite and patient way. They got back me when they said they would and provided a quick and efficient service by keeping me informed every step of the way with excellent communication by phone, email and the online tracking service.
      I would certainly use L&C again

      Comments

      Login or register to add comments
    • More +
      11.05.2015 16:34

      Advantages

      Disadvantages

      Recommended

      1892735; This is my fifth time to use L&C service. They are always quick and professional. No doubt to use them again in the future. Especially thanks for Thomas Whiting and Rebecca Williams's professional work.

      Comments

      Login or register to add comments
    • More +
      15.04.2015 12:10

      Advantages

      • "Easy to contact and get hold of via email"
      • " chasing up etc)"
      • "No need to do the leg work yourself (phone calls"
      • Fee-free
      • " professional support from advisor and case manager"
      • Full

      Disadvantages

      • "Maybe warn ahead of time which lenders tend to be difficult and slow so we can decide/avoid if we are in a hurry"

      I would recommend L&C

      M1857443- Excellent service from start to finish. Luke provided sound advice and Dan was there to support us over the many weeks of frustration caused by our slow and difficult lender.
      I would like to take this opportunity to thank the great work Luke and Dan have done- they were fantastic.

      Comments

      Login or register to add comments
    • More +
      06.04.2015 22:28

      Advantages

      • "Search the market for all mortgages"
      • Professional
      • ""

      Disadvantages

      Brilliant

      M1865113 - Grant and James were very helpful and professional, many thanks for providing a great service and finding the right mortgage for me. Thanks.

      Comments

      Login or register to add comments
    • More +
      03.04.2015 10:58

      Advantages

      • "Always kept informed"
      • "Great Service"
      • "Lot's of lenders to choose from"

      Disadvantages

      Great Work

      I have had a great service from L+C, the staff have always been professional and kept me informed all the ay through the process

      It has been difficult at times, but they never gave up and we got there in the end. Without them I would probably have not completed the transactions

      I would definitely use them again

      Comments

      Login or register to add comments
    • More +
      01.04.2015 20:27

      Advantages

      • "excellent from start to finish."

      Disadvantages

      Great deal with my remortgage and life insurance.

      M1833915 I would like to thank the team for all the help I received whilst applying for my life insurance and remortgage. Nothing was too much trouble and I was kept up to date at all times. I would most definitely recommend L&C to all my friends and family.I would mostly like to thank Thomas Drew for all his help. Much appreciated, keep up the good work!!

      Comments

      Login or register to add comments
    • More +
      27.03.2015 11:07
      Very helpful
      (Rating)

      Advantages

      • Pro-active
      • "Quick and seamless"
      • "Knowledge across all products"
      • "Broker the business with the mortgage lender"

      Disadvantages

      Excellent service!

      Case reference - M1863245. This is the second time I have used L&C and worked with Adam Wicken both times. He is obviously very experienced and has excellent knowledge of the market and more importantly, the processes of the mortgage lenders. This ensures that he can guide you to the right lender for you needs and set the right expectations on acceptance, especially with the recent more stringent lending criteria. Concise and efficient email and phone call exchanges (which fits perfectly with my hectic working day) resulted in a re-mortgage being completed in just over a week, a reduced term and significant savings in monthly repayments!

      Comments

      Login or register to add comments
    • More +
      23.03.2015 15:59

      Advantages

      Disadvantages

      Would recommend to anyone!

      Case M1843833. I always use L&C whenever I mortgage/re-mortgage - they make the whole process super quick and easy, they are always quick to respond and they present the facts in a clear and easy-to-understand way. Special thanks to James Beaver and Gavin Calverhouse who managed my case seamlessly.

      Comments

      Login or register to add comments
    • More +
      22.03.2015 21:44

      Advantages

      Disadvantages

      Fantastic service and highly recommended

      Case Refernce:M1847942

      Brilliant service from L & C Mortgages from start to finish. Special thank you to Oliver Hunt who so thoroughly explained the process.

      Comments

      Login or register to add comments
    • More +
      16.03.2015 18:13

      Advantages

      • "Found me a good deal"
      • "Dealt with very quickly"
      • "No upfront fee "

      Disadvantages

      Would definitely recommend them

      My mortgage enquiry was dealt with very quickly and covered the whole of the market - excellent deal

      Comments

      Login or register to add comments
    • More +
      13.03.2015 17:56

      Advantages

      • "No fees."
      • "No hassle"
      • "Assess the best mortgage for the people concerned and the situation."
      • "Are well recommended"
      • "Have a good reputation"
      • "Know the market well"

      Disadvantages

      • "Customer service a bit confused."
      • "Too many different people involved."
      • " asking the same questions."
      • "Administration wasn't brilliant - i.e. the guy went on holiday and the people who took over started the process again"

      Worth using, impartial and knowledgeable about mortgages and providers. Seem a bit haphazard!

      M1859094. L & C are definitely a good company to provide a mortgage. They know a lot about different mortgage providers, and can tailor a mortgage to your situation and requirements, without pushing one on you. They do not charge a fee which is a bonus.
      The customer service was poor. We started with one guy who went on holiday. He had been through the entire application with our husband. A whole week later someone else said we hadn't provided the information required, but we had, and then they tried to do the application again. They clearly had no idea what he had done. We kept having to deal with different people and none seemed to know what had happened before. The whole application was delayed because they said we hadn't supplied my husband's income details - which we had. Also we were told different things by different people.

      Comments

      Login or register to add comments
    • More +
      07.03.2015 08:33

      Advantages

      Disadvantages

      Will use again.

      Helpful, smooth process. M1815970

      Comments

      Login or register to add comments
    • More +
      06.03.2015 07:42

      Advantages

      • Honesty
      • "Availability "
      • "Update on progress at every stage"
      • "Application process moves at the right pace"

      Disadvantages

      Highly recommended and will certainly be in touch in the future!

      First time using L&C and I cannot thank them enough for taking the time to explore and explain all options available to me.

      James Lewis and Andrew Catley have done a fantastic job with my mortgage purchase case M1784266

      Comments

      Login or register to add comments
    • More +
      02.03.2015 16:46
      Very helpful
      (Rating)

      Advantages

      • "Quick to process documentation"
      • Large

      Disadvantages

      • "Disparaging about competition to drive sales"
      • " when they don't"
      • "Suggest that they have access to whole market"
      • "Lie/Mislead to make a sale"

      Inconsist service and dishonest.

      Case ref: M1819334
      I felt that L&C mortgages were very sales orientated. They suggested things on the initial calls that weren't entirely true and resulted in delays to my house purchase and to me funding things that I woudlnt' have been required to fund if they were honest and transparent. Post-sales management of the case was extremely slow and it was difficult to get a response. When I mentioned that I was unhappy with the level of service, I stopped receiving responses at all.
      This is a shame because although I felt mislead by the sales and case managers for my residential mortgage, they did a great job of my buy-to-let mortgage (M1815739) but the residential mortgage has been extremely poorly handled.

      Comments

      Login or register to add comments
    1 2 3 4 5 6 ... 13