Very helpful fee free service. First mortgage, quite unique circumstance so definitely needed the advice which was sound. People say getting a mortgage is stressful, must say I just kicked back without many worries thanks to L&C. Communication was great when needed....Couldnt be more please with my experience - Cheers James
Excellent tailored service from Richard and Amber. Helped me get the mortgage and survey underway especially quickly as the vendor wanted a quick survey and sale.
Case ref: M1736087
Really great service from Adam and Ben - they were efficient, available for contact at times that suited me, friendly and, following my own research online, I believe gave me good advice and selected the best mortgage for me. They kept me up-to-date with the progress of my application at the various stages and even acted on my behalf to recover a fee which was, I (and they) felt, unfairly taken from my bank account by a potential lender. I would definitely use their service again and would recommend to others.
I would not hesitate to recommend L&C to anyone who would like a Financial Services review both in their mortgage search and in any other products.
The firm is staffed with highly trained and professional people who are always keen to help you. Tom & Andrew are superb!!!!
I have been using them for years and they have never let me down.
Case Ref. 1710521
Excellent, friendly and professional service from Russell and Rebecca. Great to know that the advice is well-researched and independent and that they're there every step of the way to help navigate what can be a very difficult and daunting process. I've now used L&C a number of times and would definitely recommend their services to friends and family.
Case number: M1712827
Excellent hassle customer service and professional team. Oliver and Amber found me a great deal on my mortgage. Helped me through process every step of the way.
Case ref: 1725591
Excellent service - prompt, friendly and helpful.
Overall dealing with L&C as been quick and efficient and they've managed to find me a good mortgage deal that I'm happy with. Communication is good throughout the process and it's relatively easy to get hold of the person/people working on your case. The other big benefit is being able to speak to someone outside of normal office hours. On the downside I found the extra push to try and sell other insurance a bit unwanted and a bit more sales-y than I would have expected. The last set of emails confirming the offer has been accepted also seemed very abrupt, and not much information is provided on what should happen next. The work may be done from L&C's point of view however the customer still could do with knowing what should happen for the rest of the process. But otherwise good to deal with and I'd probably recommend them to others. Ref 1742290
Excellent service provided by both Gerrad & Catherine.
The service was professionally handled & the morgage I needed was provided. I am a first time buyer, so the whole process was very nee to me. . Catherine and the other advisors kept me up to with every step of the application process.
I would recommend London and County to my family & friends..
L and C are offering a great service - free, easy, reliable, honest, no-clutter, stress-free. Gerard and Marc were courteous, customer-focused and effective. Nothing but admiration for this company and their ethos and delivery.
This is the third mortgage we've used London & Country so secure and they have always been brilliant. John Cozzolino supported us through the entire process, had the patience of a saint when we kept getting things wrong and was always at the end of the phone to answer any questions or concerns. When we moved to our current house I don't believe we could have secured a mortgage without his help, he made that much difference and our family now has a dream home.
2nd remortgage with L&C, both times polite, efficient and most importantly free.
With almost the whole process being covered within one phone-call, the amount of effort involved in securing our re-mortgage was extremely hassle-free. One or two individuals who were always available to speak with handled it in a very professional and friendly manner.
I believe that I was provided with good mortgage advice which, having compared with competitors, was the best offer. The service was efficient and it was beneficial to deal with one point of contact. The whole process was effective, timely and dealt with in a professional manner. Thank you
From the first time I used L&C in 2009, I've always come back whenever I need a review and have never been disappointed. Most importantly, it has always been the same adviser, Chris who understands my needs and profers satisfactory solution. I believe that my recent review won't be the last.