Am really impressed by the efficiency and customer care given by everyone I have spoken to in London & Country Mortgages. From my first contact everything was fully explained and any questions I asked were promptly answered. Follow up to the Mortgage company after their questions were answered, was actioned without me having to ask for it. I was kept fully informed of expected timescales and procedures.
Everyone I spoke to was extremely helpful, well-mannered, eloquent, providing a standard of service that is rare.
I cannot speak highly enough of the team at L&C. From the very first conversation I felt that they were there to help not to sell and that the information they provided was clear and uneasy to understand.
What could have been a difficult and complicated remortgage was made simple and incredibly easy. Whats more is that it all happened very quickly and we completed 6 weeks after we first engaged with Carly. given that I couldn't get an appointment with the same mortgage provider for 3 weeks if I went direct this was amazingly quick.
10 out of 10 doesn't do these guys justice, they are in a class of their own. Simply Outstanding!
We are FTB's and didn't know what to expect, but the Guy's at L&C made it plain sailing. Very professional and efficient staff, any queries I had were responded to promptly.
Will definitely be recommending to others!
This is the second time I have used L&C. Consistently on the money re best offer for my situation. Very friendly and efficient staff and service. I always know where I am in the remortgage process. Definitely recommend,
First time using L&C to buy my first house! I will definitely use them in the future. Matthew Barlow & Angela Carlin were both extremely helpful and kept me up to date on everything happening. Brilliant service - will be recommending!
L&CM helped me to find a competitive BLT mortgage rate. The whole process was very efficient and quick - I got my mortgage offer within 2 weeks.
I was impressed with the service from advice through to our mortgage offer. They were helpful and efficient.
I used L&C and wasn't sure what to expect. The assistant briony Johnson was fantastic and explained everything fully. She called at Stated times and was very polite and helpful. I'm not the best with things like sorting morgages etc but she was patient and explained all procedures. Can't fault this service from start to finish it was proffessional and I will use again having already recommended to a friend who is in contact already. The case manager james beaver was print with correspondence and again helpful. I Can't thank enough and very glad I found out about this company. Thanks again M1731628
I was very impressed with the speed and efficiency with which L&C processed my mortgage application. This was the case right from being able to start the process with the first person I spoke to when I first called, all the way through to the mortgage offer. The staff I dealt with were friendly, professional and helpful. I would definitely recommend L&C and will use them again.
This is my 3rd time to use L & C and that is testament to the successful outcomes I have had. What is even more pleasing that each experience has been with a different person. On this occasion, I give very high praise to Adam Foden, who worked with me under many changing circumstances to get a success mortgage plan. Rachel Eason took Adam's good work and brought everything to fruition in a timely manner. Thank you!
Excellent advice and service. I was unsure of which product would best suit my needs and Daniel Popham, after asking a few questions was able to give me the information I needed to make the right choice for my circumstances. He then found an excellent product for me and all the administration has gone through very smoothly. I have already recommended him to my friend. I will definitely use L&C again. M1719844
Excellent service from start to finish. The staff were knowledgeable and dealt with our application in a time efficient manner. Would definitely recommend L&C to others.
London & Country Mortgages is a great company!!
They have provided a service that none of the banks I contacted were able to do. They gave me advice and support but most importantly, they found me a mortgage that matches my special circumstances due to my job. Jack Childs & Jack Heard worked ever so well as a team and kept me informed of all the stages of the mortgage. I can honestly recommend this great company. Do not bother asking your bank to find you a mortgage, go directly to L&CM. In the next two years, I will be remortgaging and I will ask both Jacks to deal with it.