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London & Country Mortgages

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111 Reviews
  • Efficient
  • Friendly
  • Work more for the bank than the customer
  • poor admin
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    111 Reviews
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    • More +
      20.08.2014 23:08
      Not Helpful
      (Rating)

      Advantages

      • " information was great from advisors"
      • "So easy"

      Disadvantages

      Very professional, expertly handled

      From my initial enquiry, the complete service was professionally handled to my exact and specific requests. Billy and the other advisors kept me up to with every step of the application process.
      I would recommend London and County anytime

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      20.08.2014 14:24
      Not Helpful
      (Rating)

      Advantages

      • "No costs"
      • Professional
      • "Handled mortgage company phone calls during my work hours and updated us via email. Much easier!"
      • "Great Communication"

      Disadvantages

      Great Service. I'd use them again and recommend them to friends.

      London and Country found us some great mortgages and persisted when some of the providers were being difficult concerning the documents and information they required from us (especially since the recent increase in requirements for mortgage applicants.

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      17.08.2014 10:40
      Not Helpful
      (Rating)

      Advantages

      • " telephone and text"
      • " email"
      • "Fast contact"

      Disadvantages

      Would highly recommend London & Country Mortgages for their service and their customer care

      Am really impressed by the efficiency and customer care given by everyone I have spoken to in London & Country Mortgages. From my first contact everything was fully explained and any questions I asked were promptly answered. Follow up to the Mortgage company after their questions were answered, was actioned without me having to ask for it. I was kept fully informed of expected timescales and procedures.

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      12.08.2014 10:22
      Not Helpful
      (Rating)

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      Disadvantages

      Sensitive, eloquent, high quality service

      Everyone I spoke to was extremely helpful, well-mannered, eloquent, providing a standard of service that is rare.

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      11.08.2014 13:43
      Not Helpful
      (Rating)

      Advantages

      • "Efficient and Fast"
      • "Very Understanding and Knowledgable team"
      • "Made the complex very Simple"

      Disadvantages

      • NONE

      L&C. Simply Outstanding Service!

      I cannot speak highly enough of the team at L&C. From the very first conversation I felt that they were there to help not to sell and that the information they provided was clear and uneasy to understand.

      What could have been a difficult and complicated remortgage was made simple and incredibly easy. Whats more is that it all happened very quickly and we completed 6 weeks after we first engaged with Carly. given that I couldn't get an appointment with the same mortgage provider for 3 weeks if I went direct this was amazingly quick.

      10 out of 10 doesn't do these guys justice, they are in a class of their own. Simply Outstanding!

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    • More +
      07.08.2014 16:17

      Advantages

      • Friendly
      • "Keep you informed at every step"
      • Efficient

      Disadvantages

      Highly Recommended

      Ref: M1716299

      We are FTB's and didn't know what to expect, but the Guy's at L&C made it plain sailing. Very professional and efficient staff, any queries I had were responded to promptly.

      Will definitely be recommending to others!

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      06.08.2014 18:27
      Not Helpful
      (Rating)

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      Disadvantages

      Efficient, friendly and on the ball

      This is the second time I have used L&C. Consistently on the money re best offer for my situation. Very friendly and efficient staff and service. I always know where I am in the remortgage process. Definitely recommend,

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      04.08.2014 22:26
      Not Helpful
      (Rating)

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      Disadvantages

      I will definitely be recommending L&C

      First time using L&C to buy my first house! I will definitely use them in the future. Matthew Barlow & Angela Carlin were both extremely helpful and kept me up to date on everything happening. Brilliant service - will be recommending!

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      04.08.2014 18:21
      Not Helpful
      (Rating)

      Advantages

      • Efficient
      • "Competitive Mortgage Rates"
      • Professional

      Disadvantages

      Very pleased with the service and would definitely recommend them to my friends.

      L&CM helped me to find a competitive BLT mortgage rate. The whole process was very efficient and quick - I got my mortgage offer within 2 weeks.

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      02.08.2014 10:20
      Not Helpful
      (Rating)

      Advantages

      • Professional
      • Friendly
      • "Online system to upload documents"
      • Efficient

      Disadvantages

      Great service

      I was impressed with the service from advice through to our mortgage offer. They were helpful and efficient.

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      01.08.2014 01:46
      Not Helpful
      (Rating)

      Advantages

      • " excellent service from start to finish"
      • " informative"
      • " very helpful"
      • reliable

      Disadvantages

      • None

      Fantastic, proffessional, polite and highly recommend

      I used L&C and wasn't sure what to expect. The assistant briony Johnson was fantastic and explained everything fully. She called at Stated times and was very polite and helpful. I'm not the best with things like sorting morgages etc but she was patient and explained all procedures. Can't fault this service from start to finish it was proffessional and I will use again having already recommended to a friend who is in contact already. The case manager james beaver was print with correspondence and again helpful. I Can't thank enough and very glad I found out about this company. Thanks again M1731628

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      30.07.2014 22:14
      Not Helpful
      (Rating)

      Advantages

      • "Mostly done by phone/online"
      • "Very quick and efficient"

      Disadvantages

      Efficient and professional

      Ref: M1718416

      I was very impressed with the speed and efficiency with which L&C processed my mortgage application. This was the case right from being able to start the process with the first person I spoke to when I first called, all the way through to the mortgage offer. The staff I dealt with were friendly, professional and helpful. I would definitely recommend L&C and will use them again.

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      30.07.2014 14:09
      Not Helpful
      (Rating)

      Advantages

      • Patient
      • "Thorough "
      • Reliable

      Disadvantages

      I always recommend L & C to my friends and colleagues! Ref:M1669759

      This is my 3rd time to use L & C and that is testament to the successful outcomes I have had. What is even more pleasing that each experience has been with a different person. On this occasion, I give very high praise to Adam Foden, who worked with me under many changing circumstances to get a success mortgage plan. Rachel Eason took Adam's good work and brought everything to fruition in a timely manner. Thank you!

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      30.07.2014 05:39
      Not Helpful
      (Rating)

      Advantages

      • Independent
      • "Cost Effective"
      • Quick

      Disadvantages

      Great independent service

      I have used them for my re-mortgaging for 10 years and would recommend them wholeheartedly

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    • More +
      29.07.2014 23:05
      Not Helpful
      (Rating)

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      Disadvantages

      I wouldn't hesitate to recommend L&C

      Excellent advice and service. I was unsure of which product would best suit my needs and Daniel Popham, after asking a few questions was able to give me the information I needed to make the right choice for my circumstances. He then found an excellent product for me and all the administration has gone through very smoothly. I have already recommended him to my friend. I will definitely use L&C again. M1719844

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