| Product: |
Mortgage Express Ltd |
| Date: |
30/03/04 (356 review reads) |
| Rating: |
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Advantages: NONE, NONE, NONE
Disadvantages: WRONG INFO, POOR RESPONSE, Bad PAPER MONKEYS
No help at all. First time buyers. ALL PAPERWORK WENT WRONG. TAKES OVER AN HOUR TO GET HOLD OF A "CUSTOMER SERVICE REP". Some nice people there, but some incredibly unhelpful. Told me that I was paying maintence to the tune of £350 per month, whilst I have no children. Apparently my fiance hasa mortage in arrears, this is the first house that either of us have brought, hence first time buyers. Advised via an online application not to declare any loans that expire within 12 months, so as her car loan finished next month and we had the cleared funds and savings to clear it off, we didn't advise. they then said that we had some undeclared loans, and therefore the application could not proceed! UNBELIEVABLY BAD COMPANY. Worst experience ever. HAVE LOST OUR FIRST HOUSE PURCHASE DUE TO THE INCOMPETANCE OF THIS COMPANY, THANKS GUYS! TAKE A BOW!
Summary:
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Last comments:
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- 02/04/04 Hope you feel better having got that off your chest! It sounds as though they let you down very badly.
I realise it is hard to be posative when a company has performed so badly, but it would be very useful to include more information about their services, charges etc, and possibly to reform your sentances.
cheers
jane xx |
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- 30/03/04 What a shame, buying your first house is stressful enough without extra hassle. Hope things get better for you....Claire |
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- 30/03/04 Sounds terrible, as if the whole thing isn't stressful enough!
I've had these people ring me before, and send me stuff in the post. I have always put their post in the bin before now and shall make sure I continue to do so! |
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