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Northern Rock
Newest Review: ... lender has been under control of the Government though, they have tightened up their lending policy quite significantly. Firstly they do n... more |
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Big name, bad service (Northern Rock)
Member Name: mhatherall
Advantages: All seems good, with good APR Disadvantages: When there is a problem you are just a small fish in a big sea
I don’t really know where to begin with this one. My Partner and me had recently taken out a mortgage and a credit card from this company. The Mortgage is fine and I have no complaints about it at the moment, but the Credit card is a different matter all together. Firstly when we sent the application agreement we also send the direct debt mandate, then a month later we received out first statement that just showed our minimal payment due, we put the statement away and checked to make sure the Money was in the bank for the take. Then a month later we received a letter from them asking us to contact them ASAP so we called them straight away, the outcome was that the direct debt was not set up by them on time, and that we were to pay overdue amount manually, there was a charge for it being late witch was taken off after we complained. Summary: |
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(9 members total) Overall rating: Useful |
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