Northern Rock Reviews

Much could be said about this lender in vain. Ineed the old addage "whats in a name" strictly applies with Northern Rock. Previously their cavalier approach to lending has placed a lot of homebuyers in negative equity. By the same token they put a lot of people on the property ladder. Since the lender has been under control of ...  Read the complete review

I took my mortgage out with Northern Rock just before the big crisis, needless to say I wish I hadn't. Quite apart from the fact that life is a daily struggle now, I've found Northern Rock unhelpful and uncommunicative. With all that you hear on the news about reposessions and house prices falling, you'd think that banks would be ...  Read the complete review

A friend of mine died 4 years ago leaving me his house in his will. He had a mortgage on it with Northern Rock, owing £125,000, with 20 years to run. I took on the debt, paid some of it off and continued with his mortgage payments each month. I have never defaulted on any payments, and Northern Rock have never insisted that the debt must be paid ...  Read the complete review

I used to have an account with Northern Rock because they have always been aggressive in terms of saving rates. Before they went nearly bust, this account was yielding 5.75% and by the time everyone was taking his or her money from the bank, I had a lock in period left of 3 months. I decided to leave the money there, since it was only ...  Read the complete review

'Darling buds of decay' ~ Northern Rock part 2 ~ Please Note : > This review is based on the Northern Rock fiasco < Are we about to see more long queues outside Northern Rock again, like in September 2007? Now that the head of department has gone 'the fall guy'; we could now be witnessing a reality check credit carnage ...  Read the complete review

My wife and I were expecting our first child when we approached them for a mortgage to furnish our new house and they gave us a 'Together Mortgage' which really got us started and that was 4 years ago now. We should have made the rate fixed rather than variable, but that was our mistake. I read another review which found them to be the total ...  Read the complete review

Been customer for 9 Years, Service terrible Mistakes made by bank - endless, Charges - Loads of. Decided to work for bank at head office to investigate- after 2 months of being there - could not take any more of the customer complaints and left. Moved house at xmas tried to move mortgage - major headache more errors made by bank, so ...  Read the complete review

I have a legal and general mortgage which was acquired by Northern rock last year along with a promise that service would not be altered. It was a three year fixed rate which expired in August and since that then I have been trying to fix the rate again without any success. I have lost count of the times Ihave called - I have never spoken to ...  Read the complete review

We applied for a 2 year discounted fully-flexible Northern Rock mortgage as it was the most competitive deal around for us. On paper it had all the features we were looking for but in reality the customer service (or lack of it) caused us lots of stress, a expensive telephone bill and almost lost us the house we were trying to buy. First ...  Read the complete review

I'm currently applying for a mortgage with Northern Rock, a 'Together' mortgage where we are borrowing 100% of the value of the house. They sent us a mortgage offer, strangely where their figures add up to 5k less than we need. This is just incompetance as they had already written to me confirming the secured / unsecured ...  Read the complete review

Initially they seem good. Just then try to move on. Then you realise that the expensive (double normal!) insurance policies in effect adds another % to your interest rate. That they shift your payments to first of month - so your tie in is extended. They will put little or nothing in writing insisting that you have to have extended conversations ...  Read the complete review

I applied for (and took out) a fixed rate mortgage with Northern Rock at the end of 2001. There was a decent interest rate and the flexibility to vary payments to a certain level. The product itself seems quite appropriate for my needs. However, the trouble I had in actually securing the mortgage (as a result of the company's ...  Read the complete review

Living in a large town in the north means that house prices are a lot more reasonable. We managed to get a four bedroomed house, in a reasonable area, for under £40,000. The only drawback to this is that most together style mortgages want the house to be worth over £55,000. Northern Rock was the only lender who was willing to offer us a mortgage ...  Read the complete review

If like me, you are a first time buyer in an area with crazy house prices, you may be very impressed with Northern Rock's Together Mortgage. It is the only mortgage of its kind, in that it allows you to borrow not only 100% of your dream home's value, but a further 20% or even 25% on top of that. In Scotland, we have a ...  Read the complete review

I have a flexible mortgae with Northern Rock. It was arranged for me by a broker, which meant I didn't have so much trouble with the paperwork. So far its all been very promising. I have succesfully paid off several thousand pounds from the mortgae - it proved to be very simple and the customer service people I spoke to were very ...  Read the complete review

I was stunned at the different guidelines and policies mortgage lenders had when I shopped for my new mortgage last year. We were moving house, and having been so poorly treated and penalised by our last lender,(The Royal Bank of Scotland) I couldn't wait to get away from them! I approached practically every lender I could discover and ...  Read the complete review

I've had a fixed rate Northern Rock mortgage for coming up to 3 years. I chose this mortgage because it was the best rate on offer at the time. When I originally agreed to take out the mortgage I had already found a property. Unfortunately due to very poor service from a solicitor the moving process was delayed for 6 months. NR were very ...  Read the complete review

I don’t really know where to begin with this one. My Partner and me had recently taken out a mortgage and a credit card from this company. The Mortgage is fine and I have no complaints about it at the moment, but the Credit card is a different matter all together. Firstly when we sent the application agreement we also send the direct debt ...  Read the complete review