Right , No fancy jargon , straight down to earth opinion - I dont give praise normally having been jaded by years of ineffective and pretty dull or ordinary service. We have had our Virgin One mortgage around 15 years now and I dont run it in conjunction with my current account but I took it because of the flexibility. Fortunatley over the period I have stayed in employment but by overpaying we nearly completed our mortgage 8-9 years early. We had a small inheritance which helped pay a lump sum off but later when we had nearly finished paying our mortgage , when we needed a new kitchen I decided to borrow a further £8K , it was really easy to ...  Read the complete review

to be blunt DONT GO HERE! I have had a one account for ten years and have been very happy until recently when the debarcle of interest rates started. They have refused to pass on savings to customers (rate is still in excess of 6%) but what is worse is that they are hiding behind small print. It was always understood in the past that any changes to rates would be passed to the customer the next working day, this applied to rate increases as well as decreases. WELL NOT ANY MORE! and they have the cheek to say "its in the mortgage agreement". I consider this deception, what is worse is when i complained i was yelled at down the phone by some arrogant ...  Read the complete review

We have had a virgin one account for about two years now, although it is all your accounts rolled in to one you can seperate them by creating pots{ of which we have many of}This seperates what you owe and what you actually have to spend, thus avoiding overspending what you dont really have. We are hoping to clear our mortgage in eight years! We think it is a brillient idea, we use 0% visas to pay for things as much as we can, we hold the money we spend in the one account, to offset against the interest. We pay the minimum payment off each month, and only pay the full balance when the 0% period ends!to avoid paying any interest. In fact, anything we buy, we try and ...  Read the complete review

It's simple logic as I see it... The Virgin One account is great for "The Bank" and not so great for "The Borrower"...on average. Any Bank or lender trying to sell you something that they claim will save 8/10 homeowners thousands in interest costs is definitely offset by a statistical probability that the bank will definitely make many thousands more than anyone saves off of the interest from the incremental borrowings. On average... it's better for the bank, than the people they are marketing it to. If you are financially savvy enough to manage your accounts and benefit, then you are also savvy enough to take advantage of ...  Read the complete review

All the good things written about the Virgin One Account seem to be true. It's a great way to pay off your borrowing early and can save a significant amount in interest payments. Great. Notice that I used the term 'borrowing'? This is important. The One Account is exactly that: an account. The term 'mortgage' is used in their literature and on the forms you sign when switching to the account but this is NOT the same use of the word that most of us are familiar with. This use of the word 'mortage' refers only to the fact that the sum borrowed is secured by a charge over a property. It is NOT considered a 'mortgage' by the law is the same ...  Read the complete review