I was with the AA a year as they beat other quotes and unfortunately i now know why.....when renewal comes up they double last years quote, (with my 8 years no claims and not even using any part of my policy), they renew without permission and charge you if you want to leave them well within the cooling off period! and the price for leaving? well it changed every time i called, from £29 to £34 to £56 to £29 i think they make it up as they go along but hey their loss as i wont touch them again no matter how tempting their quote may seem! and am changing my breakdown cover from them their loss

I have family cover about £30, son had accident when car came round bend and wiped him out, the other party admitted liability, but then 3 weeks later insurers revoked.. did you know insurers have rules, if on country road and no ind witness they go 50/50. so we had to use legal cover, irwin mitchell one of the best so far so good, I always thought the solicitor we had was a bit slow and i had to tell him what to do, we got transcript of other drivers first call, he states came round bend and had collision, the photos proved this, then 6 months later he wrote statement saying we came round bend on his side of road although tyre marks show we left road before bend , our ..  Read the complete review

I chose the AA after being a member for many years, they gave me a cheap quote with discount for being a member however after an accident this year which was not my fault, they wrote off a completely good car and offered a paltry sum along with wanting me to waiver my voluntary excess. It has been an absolute nightmare from start to, well its not finished. Their brokers sent me someone else's accident questionnaire with all names and car registrations, huge breach of data protection, asked me if I would accept part-payment, told me I had refused an offer I never received, my father witnessed an accident and somehow that has appeared on my policy as my father being the .  Read the complete review

I am a fan of finding the best deal when it comes to car insurance. I get straight onto the comparison sites around a month before my renewal is due. I hate being bombarded by offers from companies who promise the earth and you get nothing much in return. Ok you may pay cheaper monthly installments, or get a discount when you first start, but it's very hard to find a company that you consistently have good deals from. Perhaps because I have worked in the world of insurance in the past (Massive yawn) that I feel that the companies are only interested in how many policies they sell, as apposed to is the customer getting the best deal. I ...  Read the complete review

I cant ever think of going back to the AA they are possibly the most rubbish insurance brokers and low morale team of people who do not give two hoots about you being actually correct. I cant begin to tell you where they went wrong and they really don't care. Despite failing to take the money out on the correct day and then charging me for the privilege of them not following instructions. Once we had the policy... then the trouble started. Because they screwed up the address we know where the stream of calls and people selling wills and charity donations came from. Their car care may be great but they need to seriously overhaul their attitude. I really really really hope I don't have an accident while I have this policy. I am never ever coming back to them again.