AA Car Insurance Reviews

I was with the AA a year as they beat other quotes and unfortunately i now know why.....when renewal comes up they double last years quote, (with my 8 years no claims and not even using any part of my policy), they renew without permission and charge you if you want to leave them well within the cooling off period! and the price for leaving? well it changed every time i called, from £29 to £34 to £56 to £29 i think they make it up as they go along but hey their loss as i wont touch them again no matter how tempting their quote may seem! and am changing my breakdown cover from them their loss

I have family cover about £30, son had accident when car came round bend and wiped him out, the other party admitted liability, but then 3 weeks later insurers revoked.. did you know insurers have rules, if on country road and no ind witness they go 50/50. so we had to use legal cover, irwin mitchell one of the best so far so good, I ...  Read the complete review

I chose the AA after being a member for many years, they gave me a cheap quote with discount for being a member however after an accident this year which was not my fault, they wrote off a completely good car and offered a paltry sum along with wanting me to waiver my voluntary excess. It has been an absolute nightmare from start to, ...  Read the complete review

I am a fan of finding the best deal when it comes to car insurance. I get straight onto the comparison sites around a month before my renewal is due. I hate being bombarded by offers from companies who promise the earth and you get nothing much in return. Ok you may pay cheaper monthly installments, or get a discount when you ...  Read the complete review

I cant ever think of going back to the AA they are possibly the most rubbish insurance brokers and low morale team of people who do not give two hoots about you being actually correct. I cant begin to tell you where they went wrong and they really don't care. Despite failing to take the money out on the correct day and then charging me for the privilege of them not following instructions. Once we had the policy... then the trouble started. Because they screwed up the address we know where the stream of calls and people selling wills and charity donations came from. Their car care may be great but they need to seriously overhaul their attitude. I really really really hope I don't have an accident while I have this policy. I am never ever coming back to them again.

After using Budget for over 10 years with relatively reasonable premium, for a change I have checked around for better quote. AA gave us very good quote from about 500 to 303! We couldn't be happier! After one year, while we were in long holiday AA sent us renewal reminder with 399 premium! We didn't have accident, no change what so ...  Read the complete review

Last Years Premium £387, this year £894:91 !!!. No claims, no changes, NO CHANCE !. On receiving my renewal notice went online for a quote from them which came up at £451. I spoke to an AAIS Agent who was embarrassed at the hike and unable to justify it. He did however then find me another quote which was slightly cheaper due to my AA Staff discount being applied for this year, and also including last years which despite being assured was on last year, wasn't. My experience is quite long winded but in a nutshell they AA have shown themselves to be ripoff merchants and as a retired staff member it saddens me to say that. P.S. Same details to Tesco Insurance = £286 Guess where I'm going :)

aa (broker) insurer (advantage) claims (hastings direct). be prepared to wait at your cost for about 30 mins to speak to hastings. i was not happy with the way they misinformed me of settlement. neither was i happy with the AA who i found rude. neither was i happy with their AA motor protection for uninsured losses which costs extra in ...  Read the complete review

I'm incredibly disloyal when it comes to choosing my car insurance provider and will happily change companies every year to get the best price. I chose the AA last year, it wasn't the cheapest on the comparison sites but was the cheapest of all the companies I had actually heard of. I should point out that the AA act as ...  Read the complete review

I took out aa car insurance, but when renewal was up i decided to go elsewhere, problem was i needed proof of my no claims bonus for my new insurer. It took months for me to get the document through from AA, many many calls to them, they kept saying they had sent it out but would do so again, but nothing arrived on my doorstep, my new insurers had no option to threaten me with cancelling my policy! so much stress and anxiety, it all made me ill, it was an absolute nightmare, for such a big company i thought they would be the best, but they turned out to be the worst.

Cheaper does mean better. I'm 22 years old and have been driving for 4 years, I drive a Vauxhall Astra. I used to be with Tesco car insurance, after two years I decided to shop around using a price comparisons site. The AA popped up as the number one saving, £210 saved on my current policy. I signed up there and then through ...  Read the complete review

i had been with the AA for my car insurance for some years and paid by direct debit and every year got a letter saying that after checking 20 other insurance companys here was the best quote, do nothing and we will roll over your dd payment at the quote given in the letter..................this year due to money worrys like the rest of the world i went online to check for myself via confused.com i always thought it was a bit of a con these sites but what do you know....did save £10 NO did i save £20 NOI SAVED £220 pounds....i had always trusted the AA nameNEVER again, don`t be lazy people CHECK. told the AA they said they could give me an extra 10% from their quote..............NO THANKS AA NEVER NEVER AGAIN you are the weakest link

I got contents and car insurance though aa, when renewal came around it turned out I had been missold contents insurance so probably hadn't been covered for the past year. 2wks later and a small disagreement with a tractor I wrote my car off. Getting information from them was sow but I got a cheque within 3wks. I didn't buy a ...  Read the complete review

Why don’t we all just squeeze into my imaginary Dr Who tardis and go back in time - at least 100 years back. Don’t worry as my imaginary tardis is very reliable and will bring you all back to 2007 in one piece - safe & sound. I promise! - Any volunteers? Wow! - What a response - all aboard then. I figured if a company that has been ...  Read the complete review

I initially got a quote that was £7 cheaper for fully comp insurance than 3rd party fire and theft. This seemed great. However, upon getting my details through they got them wrong. By the time that they corrected them I had not been able to tax my car for a week thus meaning that I could not drive for a week. On top of this the first ...  Read the complete review

I purchased a second vehicle without the realisation that I would have to begin without any No Claims. Thus I was qouted near on £900 aginst £200 if I abandoned my first vehicle. £900 is in addition to what is already paid. I Telephoned over thirty insurance providers and brokers, most of whom charged almost similar amounts; but left the ...  Read the complete review

I have recently turned the ever-so-important, and expensive, age of 17, which meant that I wanted to be insured to drive my mother's car, a P-registration Ford Fiesta. She had previously been insured through the AA, so naturally we contacted them for a quote. After all, we wouldn't want to waste our time doing it ourselves, and ...  Read the complete review

I was insured with the AA about five years ago and had a bad experience then. I paid my premium up front and after about six months, I sold my car. I couldn't believe it when I only got a £50 refund for six months insurance. I guess that's how they make their money though so I put it down to experience. Eighteen months ...  Read the complete review

Took 15 mins to be told i couldnt be qouted! - Advantages: none - Disadvantages: slow process

Apologies for the title to any insurance agents out there - I know you're only doing your job, but it's just that I'm always put off by the hard sell.. I was completely taken in by the AA's advertising. They promised me that I could save myself from ringing around by calling them. Well, ringing around for ...  Read the complete review