Admiral Car Insurance

I have noticed there are mixed opinions on Admiral car insurance. This is my view of the company and service provided from them. The main reason I chose Admiral was that they were the only company that offered the cover I need for my car at the most competitive price in the market. (I used price comparison websites, brokers etc.) The online quoter is straight forward to use and quick. It'll store your previous 5 quotes with individual reference numbers for when you call up the company to confirm the quotes at the price stated. I had no problems in doing so. I was greeted by friendly staff on the phone which made the process more enjoyable. Just make ...  Read the complete review

Please please do not allow these leeches into your life. Three months into a years contract they managed to lose our direct debit mandate three times, so cancelled our cover and charged us £115 to cancel, despite the error obviously being at their end. Customer service line was a premium rate, and despite helpful staff the other end (believe they do deserve credit for trying help) they were obviously handcuffed by the company policy which is evidently so strangle each and every penny from their customers. Perhaps the most ludicrous thing is that they allowed me and my partner to go uninsured for a whole week before feeling the need to inform us of the situation, which ...  Read the complete review

I have had a very bad experience of Admiral debiting my credit card for several hundred pounds for a renewal of car insurance I didn't request - the car had gone back to the lease company and I proved this to them. They have refunded the money from the date I notified them of their theft of my money but they have not repaid the monies for the intervening period - a sum close to £100 (nearly 25% of the original unauthorised credit card debit) despite the fact they stole my money only one month earlier. Judging by other reviews this policy of plundering peoples bank accounts or credit cards without permission is not uncommon.

Avoid, avoid, avoid.

Very unimpressed with Admiral, my son took out a car policy with them this year because they were a bit cheaper than his previous insurer, but even so his insurance is very high because he's a young driver. We live in Greater London but he wanted to take his car up north to uni for next term, thought it would just be a matter of informing them of the change of address, how stupid was I! To have his car in Sunderland would cost the equivalent of £600 more per year, bringing the annual premium to around £2000!! And to add insult to injury, Admiral can only be contacted on an expensive 0871 number and by the time I'd been held in a queue for several minutes and tried to ...  Read the complete review

Admiral what a rubbish policy !! I thought I had done my home work but I over looked one thing, In the past 15 years of me behind the wheel and dealing with over 8 insurance company's having social domestic and pleasure cover has covered to and from work but with Admiral its not. They have 4 insurance groups so be very carefull you may not be covered, driving to and from work is when most accidents acure and they know it, have a look and make sure you are covered. For me to change my policy it cost me £19.50 to do a small admin change this is worst than bank chaarges. I will not be staying with Admiral once this year is complete thats for sure.