Welcome! Log in or Register
£5.49 Best Offer by: cd-wow.com See more offers
2 Reviews

Motorcycle insurance & motorbike insurance.

  • Sort by:

    * Prices may differ from that shown

  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    2 Reviews
    Sort by:
    • More +
      08.10.2007 18:38

      Advantages

      Disadvantages

      Used to be very good. Not anymore.

      I have been with CN for many many years now. Over the last few years their customer service has left a lot to be desired.
      I renewed my policy with them in June. Arranged payments in four instalments to be taken on specified dates, a service they offered.
      The payments were never taken on the dates specified, not even close. Last year they helped themselves to a payment three weeks early!
      I have also been waiting for some of my documentation since June. I have phoned on various occasions to be given a different excuse as to why I have not recieved them on every call, with the promise they will be with me soon. Still waiting. They also have not returned calls when they have said they would.
      I used to be very impressed with their customer service but it seems since Carole sold the company things have been sliding. I can't fault the policies and benefits but the customer service leaves a lot to be desired.
      I will not be renewing with them next year unless they buck up their service.

      Comments

      Login or register to add comments
    • More +
      22.08.2000 06:08
      Very helpful
      (Rating)
      1 Comment

      Advantages

      Disadvantages

      I've been insured with Carole Nash now for over 3 years and find their service and prices great. Although I've been riding for over 4 years, my first year I wasn't able to benefit from Classic Motorbike insurance because my bike was a year too young! I can't comment on their regular insurance, although I know they've expanded cover over the years and now even offer car insurance. I think the service has only slightly gone down. They've become much bigger and the people on the other end of the phone are now not always motorbike type people. I was recently involved in an accident and my paperwork was with me the following day. The legal cover that comes with the insurance is priceless. The insurance company that they've appointed to me (Fletchers) is EXCELLENT. Prompt and efficient, I couldn't ask for better. Although I would like to see insurance companies as something I only have to deal with when I'm renewing, it's nice to know that Carole Nash helps out and is still as friendly when you need to contact them after an incident!

      Comments

      Login or register to add comments