The best car insurance company I have used! (Diamond Car Insurance)

Member Name: Holidaying

Product:	Diamond Car Insurance
Date:	12/10/08 (216 review reads)
Rating:

Advantages: Helpful and polite staff who were kind in a time of minor crisis, inexpensive insurance.

Disadvantages: They could have kept me more informed.

Diamond are the best insurance company that I have ever been with!

I searched online for a motor insurance quote when my insurance was up for renewal, and they came out as the cheapest.

I spoke to them on the phone and they confirmed the quote. I was impressed with the politeness of the person who I was speaking to and I decided to go with them.

They sent me all of the documents I needed very quickly. I forgot to send them my proof of no claims, so they rung me. They were very nice and just asked me to send it in as soon as I could. I did this and they confirmed my insurance.

After I had been insured with them for about six months, I had a car accident. It was only minor but these things can shake you up.

I called them and I was quite upset. The person I spoke to actually told me to go and have a cup of tea and then call back when I was ready. I could not believe how kind that was!

I did call back, and I explained what had happened. They took the details of the accident and explained that I needed to fill in a form, that they would send. The form arrived within a couple of days. I filled it out and sent it off.

I did not hear from them and I was concerned. I called them and they said that they were waiting to hear from the other party.

To cut a long story short, the other party did not get in touch. Diamond called me and told me that they were closing the claim (which apparently is done after a certain time has elapsed).

All in all, these are my favourite car insurer!

Summary: Highly recommend car insurer!